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Technology Operations

Req #: 170112062
Location: Hyderabad, AP, IN
Job Category: Technology
Job Description:
As a member of the Infrastructure Engineering team, you'll play a big part in designing the platforms, servers, and networks make it possible for us to provide service to our customers, clients, and businesses around the globe each and every day.  In this role you’ll call on your experience designing tailored solutions to understand the requirements of a project, test the performance of the infrastructure, and verify that the requirements have been successfully met.  As a team, you and your peers will be responsible for driving results, collecting and analyzing monitoring data in test and production, and managing projects to completion.  And while you will be part of a tight-knit team of engineers who shares your passion for technology, you’ll also gain access the best minds in the business—both as part of the JPMorgan Chase & Co. global technology community, and through our partnerships with some of the most important tech firms in the world.
 
This role requires a wide variety of strengths and capabilities, including:
  • Proficient knowledge in the following key areas: Hardware Architecture (performance testing, monitoring, operations), Hardware Benchmarking (Agile, program managements, network management), Design (compliance, security), Network Engineering (planning, provision)
  • Intermediate understanding of LOB technology drivers and their impact on architecture design
  • Knowledge of more than one specific infrastructure technology
  • Thinks creatively to deliver solutions through continuous improvement
 
Roles & Responsibilities(Team)
 
Respond and resolve Linux/Solaris incident tickets generated via automation and customer submission
Respond to customer request and inquiries via the UNIX hotline
Provide timely and accurate updates to incident tickets as required
Execute tasks clearly documenting through the change management system
Execute daily system validation and health checks; execute runbooks scripts as documents
Liaise and triage with other Infrastructure, AD, and Operate teams to mitigate and remediate incidents
Execute fundamental escalation and other operational procedures; adhere to operational practices and policies.
Technical Skills 
 
Primary Skills
3 - 5 years of experience in  RedHat Enterprise  4.x, 5.x 6.x, 7x
3 - 5 years of experience in Sun Solaris 8, 9, 10
Preferred experience with VERITAS cluster/ Linux cluster
Ability to identify and diagnose Storage Technology performance issues (read I/O stat, etc.)
Some programming knowledge with Perl, Python, Shell scripting a plus
Working experience with network topology – TCP/IP Network issues; diagnose interface status
Some familiarity with Administration of Unix core peripheral services such as NIS, NFS, automount, DNS, DHCP, Samba, SendMail, Apache, NTP, sudo, Jumpstart/Kickstart, LDAP, SSH, and KEON
 
Personal Skills
 
Must be willing to learn new technology; implement and execute operational best practices
Demonstrate good written and verbal communication skills to drive problems to successful conclusion.
Must be a self starter; possess good verbal and written communication skills.
 
 
Our Global Technology Infrastructure Group is filled with innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and cost-effective approach to deliver a wide variety of high-quality products and services. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.
 
When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.
 
At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.
 
©2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.  
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