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Infrastructure Engineer / Sustain Backup

Req #: 170107105
Location: Hyderabad, AP, IN
Job Category: Technology
Job Description:

ICS Sustain Backup Engineer

JPMorgan Chase is shifting its core IT to become Services based.  The ICS service is the foundation that other Services will build on top of.  This shift will require implementing the Software Defined Data Center to enable speed, scale and flexibility to meet the changing business needs.  The goals are to abstract, virtualize and orchestrate the end to end process of delivering IT capabilities to the firm.
IaaS Backup Engineering is responsible for producing and maintaining the Backup builds and life cycles, core standards and associated technologies used throughout the bank.  This includes Veritas NetBackup, Dell EMC Data Domain, IBM Spectrum Protect, Oracle / IBM Tape / robotics.  Security, Stability, Automation and Innovation are key common themes for all our offerings.  We also provide consultancy and support to our various support teams, architects and installed user base.

We are looking for a self-motivated individual to join the existing team to act initially as a sustaining engineer with your focus being to bring in automation & API knowledge skills.   You will be responsible for maintaining the existing builds, new maintenance releases, reviewing security, certification of new hardware models and firmware, product certifications and provide consultancy.  Opportunity exists to enhance, automate and add innovation to any of our existing solutions and services.  You must have a good working knowledge of Backup; have strong SA skills and experience with large scale enterprise environments. If you have passion for Backup and Storage technologies, analyzing and writing code, diagnosing problems, supporting and providing services to the backup community and have a good appreciation for customer concerns and urgencies, you’ll be a good fit!
We are an experienced team whose perspective is both service focused for GTI ICS and customer focused,  we are keen for you to onboard quickly and pickup our processes and procedures and also for you to bring you own ideas and knowledge into the team. You will have the opportunity to progress your skills and responsibilities within team. 

Role and Responsibilities
A Sustain Engineer has responsibility for the following activities:
  • Adding automation framework skills (in Python) to the backup environment
  • Provide input to streamlining all build processes, improvements and increase cost reduction
  • High level of knowledge in NetBackup/ Spectrum Protect and other associated Backup technologies
  • Maintain Backup Builds, including certification of updates, security and maintenance releases
  • Certification of new Hardware
  • Certification of new or existing products used within the Backup Infrastructure
  • Manage and prioritise with other team members support and enhancement requests
  • Maintain good documentation on our customer facing SharePoint / Wiki sites
  • Collaborate with Veritas / EMC / IBM Engineering and Support teams to resolve issues.
  • Respond to Cyber related events and requests.
  • Maintain and document core standards and procedures
  • Propose new concepts/solutions or research projects to team and ICS engineering teams
  • Collaborate with other teams to deliver solutions or services.

Skills and Competencies

A good candidate will have experience / knowledge of most or all of the following:

Technical Skills

An in-depth knowledge of programming (Python preferred) & Backup technologies coupled with good broad technical experience.
High level of knowledge of Backup technologies including:
  • NetBackup – Experience in build and implementation of enterprise NBU domains.
  • Encryption (SKLM & OKM)
  • Backup Appliances – Veritas (5330) and EMC DataDomain (860, 890, 4500, 7200, 9800), ZDLRA
  • Tape Libraries (IBM TS4500, TS3200 and Oracle SL8500) and Drives (LT0x)
  • Other s/w - Aptare, ACSLS
Good broad technical background including:
  • Programming (Scripting) – Python, Perl, Shell
  • Solid understanding of Windows, Unix Operating System (RHEL) & ESX
  • Other software – Veritas InfoScale

Basic Competencies

  • Ability to work as part of a team both locally and globally as well as part of a wider cross disciplined project team
  • Ability to produce detailed Low Level architecture documentation.
  • Ability to work under pressure to tight deadlines.
  • Good organizational and time keeping skills to manage workload and coordinate with others
  • Excellent written and verbal communication skills
  • Strong technical/process documentation skills
  • Confidence in speaking & presenting to technical staff and management, forums and meetings
  • Ability to articulate to more experienced management a technical strategy in clear, concise, understandable terms
  • Ability to work with clients, vendors and other technical teams
  • Excellent and proven problem solving ability
  • Must be able to assemble technology solutions and effectively define and implement a working architecture

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