CCB Data Management provides a critical Line of Business function by ensuring that our data is understood, documented and utilized properly. This effort is especially critical when considering the accuracy and completeness required for many of our key Regulatory Reports, such as CCAR (Comprehensive Capital Analysis and Review) and BCBS (Basel Committee on Banking Supervision).
The Data Steward Specialist is responsible for gathering and documenting metadata for data elements related to critical business operation processes, data quality and reporting. Certified data will be used for remediation, external board reporting, as well as policy and process implementations.
The Data Steward Specialist will help improve data quality and consistency and support program data certification requirements by analyzing process controls and root cause, coordinating activities to support problem resolution, and developing metrics to support processes, as needed.
Data Stewards are guardians and decision makers for specific data elements related to metadata and data quality. Data Stewards are responsible for understanding metadata, usage, standards and quality for specific data elements.
Bachelor’s degree in business preferred or related equivalent work experience.
Individual contributor supporting Card in understanding, disseminating and adopting applicable policies, standards and processes.
Provide status on assigned work items for management and stakeholders on a recurring basis.
Engage with assigned areas within the business to develop/enhance knowledge and subject matter expertise of the line of business processes, systems of record and authoritative sources and their usage.
Define terms and definitions for critical data elements in conjunction with business and technology partners.
Capture metadata, review profiling results, document issues and establish data quality monitoring required for certification.
Submit new elements, change requests, certification requests to the Data Management Council for approval.
Responsible for defining the data quality validation rules and thresholds for Critical Data Elements.
Responsible for logging, categorizing and performing root cause analysis for data quality issues for the business.
Identify data quality issues through profiling and advanced analysis.
Assists in the development and presentation to business leaders.
Minimum of 2 years of experience in a major financial services organization, with experience in management and oversight
Minimum of 1-3 years of experience in any of the following disciplines. Data usage, Process Analysis, Process Improvement, Technology Development/Support.
Understanding of the credit card industry and business, including operational processes.
Experience working with the data systems supporting the credit card business, including experience writing queries and analyzing related queries.
Basic analytical and problem solving skills with the ability to understand business and technical functions, process information quickly and assess impacts to data elements.
Excellent communication (oral and written) skills.
Advanced MS Office suite skills (Excel, Word, PowerPoint, Visio, Project)
Highly organized as the role requires keeping up with the ever changing environment. Examples include new and improved tools and methodology to maintain the data quality and integrity.
Minimal direction required. Data Stewards work closely with other stakeholders and are expected to independently provide information related to their individual and group’s book of work, and provide input into prioritization.