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VP - Privileged Access Product Owner

Req #: 170110729
Location: Jersey City, NJ, US
Job Category: Technology
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.  Information about J.P. Morgan is available at
Technology Controls (TC) delivers streamlined and consistent solutions supporting JPMorgan Chase’s Controls, Access Management and IT Risk agendas, with a focus on stability, delivery, efficiencies and people. The goal of TC is to drive standardization, consistency and simplicity in a JPMorgan Chase architecture that fosters long-term productivity, quality and innovation across the entire enterprise. The disciplines within this organization are Oversight & Controls Technology, Identity & Access Management, IT Risk & Controls, and Third Party Risk Management. 
The Global Identity and Access Management (GIAM) organization within TC provides access control governance and Identity Services for all lines of business (LOBs) globally, providing the right access to the right people at the right time for all technology platforms and applications supported by TC, and provides a comprehensive set of applications, tools, and staff to globally implement, monitor and manage technology risk solutions.
The Privileged Access Management team (PAM) provides solutions used to secure and manage privileged users and accounts.
Job Summary
The Principal Product Manager is a highly influential and collaborative leadership role within the PAM service. The candidate is expected to partner with the PAM delivery organization to define  the privileged access vision and prioritize it into a product roadmap and backlog.
  • Work with the PAM Service Owner to define the product vision then break that vision out into actionable items on a product backlog.
  • Provide leadership and coaching to other product owners
  • Mentor, coach and collaborate with engineering team members to drive decisions
  • Work hands-on with the development team to prioritize, plan, and deliver software that meets customer requirements
  • Focus on delivering a Minimum Viable Product through careful and deliberate prioritization
  • Actively engage internal stakeholders and the community of users
  • Ask the right questions, craft solutions and deliver validated products to our end users
  • Work closely with teams to help create positive business outcomes for our clients
  • Work with teams to discern what needs to be tested and how to test it
  • Create a backlog, write user stories, and work with the team to manage releases
  • Communicate effectively across all team roles
  • Act as an ambassador for your team to all stakeholders so they can focus on building the right product
Minimum qualifications:
  • 10+ years product management experience or similar
  • Experience  working with large scale distributed technology products
  • Demonstrated empathy for the end user
  • Demonstrated bias towards action
  • Excellent written and oral communication skills
  • Demonstrated experience operating in an agile environment
  • Experience working in financial services industry
  • Skilled at defining and prioritizing product features in a complex technical context
  • Strong leadership and communication skills and the ability to teach others
  • Ability to work collaboratively with others and navigate complex decision making
  • Ability to collaborate well with engineers, designers, and other stakeholders
Preferred qualifications:
  • Understanding of Identity & Access Management and Privileged Access Management concepts
  • Previous cloud technology experience
  • Cloud foundry or Amazon AWS experience
  • Experience with Micro Services, Service Orientated Architectures
  • Track record delivering in Investment Bank Environment
  • Technology Risk and Controls, RCSA or other auditing methodologies


This position is anticipated to require the use of one or more High Security Access (HSA) systems. Users of these systems are subject to enhanced screening which includes both criminal and credit background checks, and/or other enhanced screening at the time of accepting the position and on an annual basis thereafter. The enhanced screening will need to be successfully completed prior to commencing employment or assignment.


JPMorgan is a place for talented people from all backgrounds and perspectives because our clients come from all backgrounds and perspectives. We encourage a culture of inclusion, where everyone's opinion counts and all employees have the freedom to deliver their absolute best. This is why we work hard and invest in attracting and developing a diverse workforce. Learn more about our Business Resource Groups in how they help our employees build successful careers and reach their greatest potential.
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