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GNP Area Manager - Business Banking- Dallas,TX

Req #: 170117194
Location: Plano, TX, US
Job Category: Relationship Management/Sales
Job Description:
The Business Banking - GNP team focuses on Governments, Municipalities, School Districts, and Not for Profit entities.  The Area Manager function is a key role in the BB-GNP organization.  BB-GNP is looking for an experienced manager who will lead a team of bankers in managing existing client relationships and developing business strategies focused on client growth all while ensuring an outstanding client experience and adherence to the regulatory, legal and risk management frameworks unique to these client segments.
  • Oversees the activities of an office based team of GNP Relationship Officers covering a regional footprint
  • Provides leadership and support to team, providing direction, advice, counsel and support to ensure the best customer experience, sound risk management, and continued business growth
  • Manages team performance, holding all members accountable for achieving results using appropriate protocols and best business practices; monitors ongoing performance metrics to ensure early intervention and effective corrective action; provides insight and expertise to build buy-in and/or enhance/realign approach
  • Provides expertise to team on products, relationship-building, and developing customized solutions
  • Coaches and develops team on all aspects of managing a portfolio including relationship management, calling protocols, profitability, customer experience, and risk management
  • Manages the market’s revenue and profitability and monitors adherence to credit quality, KYC and risk protocols
  • Promotes partnership and teamwork within the team and across other functions to ensure a seamless experience for the client
  • Actively recruits, selects, and hires top quality talent to ensure pipeline of diverse viable candidates
  • Five or more years commercial/business banking – GNP background preferred
  • Bachelor’s degree in Finance or related field, or equivalent work experience required
  • Prior sales and marketing management experience preferred
  • Expert knowledge of deposit and cash management products and services – experience with Public Finance and/or NFP preferred
  • Strong communication skills with individuals at all levels, internally and externally
  • Ability to use reports, metrics and other data to identify trends, issues and opportunities; identifies solutions and removes roadblocks for the team; knows and utilizes available resources to resolve issues when appropriate
  • Ability to build collaborative relationships across the organization and influence others without direct control
  • Proven ability to maintain a client focus while managing risk 
  • Ability to lead proactively through change
  • Active and visible in community leadership roles
  • Travel requirement 50%


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