Apply Now    

Compliance Operations - Retail Alerts Analyst

Req #: 170096483
Location: Newark, DE, US
Job Category: Compliance
Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/.

 

The Chief Administrative Office Operations team supports compliance, and manages and maintains reference data to ensure that our customers, employees, and lines of business are in adherence with firm standards and required regulations.

 

Our mission is to improve the quality of reference data used across the organization and provide compliance operational support across the firm’s global businesses and functions. We are driving a culture of quality and continuous improvement toward the best outcome for client experience, our colleagues and JPMorgan Chase. We do the right thing, even when it’s not the easy thing.

 

If you're interested in working in an environment where leadership, excellence, integrity, and diversity are among our core principles, then explore the opportunities at J.P. Morgan Chase.

 

Alert Operations is tasked with the establishment, management and oversight of operational groups performing Level 1 Alert Dispositions, New Alert Channel implementations, Line of Business (LOB) escalations and UAT for the new strategic transaction monitoring system (Mantas) and Operations recruiting office.  

 

The Alert Analysis team provides the AML Investigations unit with an initial formal assessment of potential Money Laundering (ML), Terrorist Financing (TF) and other nefarious activity based on system and manually sourced alerts, consistent with global standards.

Successful Alert Analyst candidates possess strong processing and analytical skills; the ability to work independently, take initiative and adapt to change. In addition, successful candidates are quick learners that will be able to readily understand banking and AML concepts and issues, exercise sound judgment, and observe the highest degree of confidentiality in the handling information received in connection with their responsibilities.

Responsibilities:

  • Perform intake controls to ensure all alerts are logged and assigned in a timely manner
  • Collect and document data, including alert, investigation, or Suspicious Activity Report (SAR) history; Know Your Customer (KYC) information; relevant account and transaction data; plus any other required information to assist the investigation
  • Review and analyze underlying data gathered to assess reasonable cause to escalate an alert to Investigations or to clear the alert
  • Disposition and fully document all alerts, including supporting data, analysis and rationale for disposition, within the case management system in a timely manner
  • Build relationships with AML Investigations units, effectively communicating and transferring information for case investigations
  • Conduct periodic internal account / customer reviews to identify potentially suspicious activity
  • Function as a key contributor and demonstrate knowledge of AML issues as well as broader functional knowledge
  • Participate in individual and department goal development and execute on tactical strategies for goal attainment

 

This position is anticipated to require the use of one or more High Security Access (HSA) systems. Users of these systems are subject to enhanced screening which includes both criminal and credit background checks, and/or other enhanced screening at the time of accepting the position and on an annual basis thereafter. The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

  • Previous experience in AML, compliance or related position preferred, or relevant course work in criminology, law, logic as well as auditing and other business courses
  • Self-starter, capable of working under minimum supervision
  • Adept at multi-tasking and meeting deadlines in high-pressure environment
  • Results oriented team player
  • Strong problem solving ability
  • Exceptional research and analytical skills with the ability to analyze large amounts of data, decipher higher risk attributes (transactional, geographical, product, customer type, etc.) and disposition appropriately
  • Strong interpersonal and verbal/written communication skills
  • Proficient in Microsoft Office
    • Outlook
    • Word
    • Excel proficiency with VLOOKUP and running macros
  • Strong documentation skills to clearly articulate alert disposition
  • Adherence to controls and standards

 

Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Other Information

Apply Using LinkedIn

You can also apply using your LinkedIn® profile. It may save you some time because your information will be automatically transferred into our system. Just click on the LinkedIn logo when you get to the application screen and follow the directions.

Submit an Updated Résumé

During the application process, be sure you have an up-to-date copy of your Résumé, your cover letter and any other documentation you would like to submit.