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VP - Commercial Card- Senior Relationship Manager - Chicago, IL

Req #: 170117681
Location: Chicago, IL, US
Job Category: Marketing/Communications
Job Description:
Chase Card Services is a key contributor to the JPMorgan Chase product platform, playing an integral role in the firm's powerful banking franchise.  Today's card industry is complex, and Chase Card Services has almost 91 million open credit-card accounts and more than $137 billion in managed loans. 
Chase continues to innovate launching new products and services, such as Blueprint, Chase Sapphire and Ink from Chase, and earning a market leadership position in building loyalty and reward programs.  Chase also offers credit card programs with many of the world's best brands. Through its merchant acquiring business, Chase Merchant Services, Chase is one of the leading processors of credit card payments.
Position Description:
In the role of Commercial Card (CC) Relationship Manager, you will be responsible for leading a portfolio of approximately 20-25 Commercial Bank – Corporate Client Banking (CCB) Tier 1 (accounts with $10MM+ in annual spend) commercial card clients. Your primary objectives will be to ensure volume growth, client retention and to lead clients and business partners through change management activity.
Responsibilities include:
  • Proactive development and execution of client expansion and retention strategies
  • Focus on exceeding satisfaction and profitability objectives
  • Build a strong internal partnership and alignment with CB CCB Banking and Treasury Services (TS) partners
  • Bachelor's degree, MBA preferred
  • 5+ years of experience in Relationship Management (Commercial Card industry preferred)
  • Demonstrable track record evidencing an exceptional client experience with measurable results and the ability to proactively build relationships and trust with clients
  • Experience in successfully managing multiple client relationships concurrently
  • Excellent communication skills with experience presenting to C-Level executives
  • Ability to work independently with little professional guidance
  • Proven ability to innovate, problem solve, and develop customized solutions to client issues and challenges

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