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KYC Manager

Req #: 170117901
Location: Brooklyn, NY, US
Job Category: Operations
Job Description:
J.P. Morgan is a premier Corporate and Investment Bank (CIB) with a full suite of global financial services and capabilities. The world’s most important corporations, governments, financial institutions, pensions, sovereign wealth organizations, states and municipalities entrust us with their business in more than 100 countries. We offer strategic advice, lend money, raise capital, help manage risk, extend liquidity, buy and sell securities and provide many other banking services in markets around the world.
The Know Your Customer (KYC) Operations team is part of the Chief Administrative Office (CAO) within the Corporate and Investment Bank division of JPMorgan.  The KYC Operations team has a global footprint with hubs in Asia Pacific, the Americas and EMEA.
The North America team is located in New York, Tampa and Bangalore. The team is focused on completing KYC on new client relationships, onboarding incremental business to existing relationships, and ensuring renewals and remediation projects are completed in accordance with JPMorgan’s due diligence policies, standards and established timelines.
  • Manage a team of professionals responsible for completing KYC
  • Perform resource and capacity analysis to ensure KYC is completed timely
  • Monitor productivity and ensure KYC is completed in accordance with high quality standards
  • Partner with key stakeholders to identify and drive process improvements, procedural improvements and efficiencies
  • Liaise with Sales, Bankers, Relationship Managers and clients directly to acquire KYC documentation
  • Discuss complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues with Compliance


We are looking for high performing candidates interested in a challenging new opportunity. The opening is available for candidates with experience in all or most of the following areas:
  • Previous experience in Operations Management
  • Knowledge of KYC,  Anti-Money Laundering and Compliance processes  
  • Self-starter, capable of working under minimum supervision
  • Adept at multi-tasking and meeting deadlines in high-pressure environment
  • Results oriented team player with strong problem solving ability
  • Adherence to controls and standards
  • Exceptional research and analytical skills
  • Strong interpersonal and verbal/written communication skills
  • Proficient in MS Office (Outlook/Word/Excel/PowerPoint)
  • Bachelor's degree or work equivalent experience
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