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Wealth Management - Quality Assurance Risk & Control Analyst - Associate

Req #: 170113167
Location: Westerville, OH, US
Job Category: Asset Management
Job Description:
Firm Introduction:
J.P. Morgan Asset & Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.
 
Position Description:
J.P. Morgan Wealth Management is seeking talented candidates for a position within the Quality Assurance (QA) team.  The QA team identifies risk for Operational processes and performs quality reviews to validate the effectiveness of controls and applicable processes as well as ensuring adherence to policies, procedures, and regulations, where applicable. 
 
The Governance Risk & Control team partners with process owners to ensure QA adherence to the firmwide Quality Standards and RCSA guidelines as well as consistency within the QA testing teams. The Lead will assist in design of, and provide advisory oversight on, new QA initiatives and work in an advisory capacity on risks within the testing process.  The position interfaces with senior management and counterparts across all Operational functions as well as WM Audit, Legal, Credit Risk and Compliance. 
 
Responsibilities:
  • Assist in implementing the firmwide Quality Standards across all testing processes
  • Assess processes in an end-to-end manner and drive testing efforts across multiple groups/operations
  • Partner in process mapping sessions and lead in the identification of risks and determination of risk rankings
  • Examine the effectiveness of controls; assign control ratings that are appropriately supported/justified
  • Perform side-by-side observations, evaluate data, and execute re-performance testing
  • Document testing results in comprehensive, organized evidence files
  • Facilitate meetings with process owners at various levels of management
  • Maintain flexibility and be able to adapt to a consistently changing business environment; be able to quickly and effectively assess impacts and capitalize on change
  • Develop meaningful and effective working relationships; partner with colleagues across Operations as well as Risk & Controls and encourage collaboration

Analyst Skills/Abilities and Preferred Experience:

  • 5-8 years of credit or operational risk experience preferred; prefer individuals with demonstrated knowledge/background in internal control principles and/or experience in risk and control self-assessment
  • Bachelor's degree required; advanced degree preferred
  • Self-motivated and confident decision-maker with the ability to lead, challenge and influence change where necessary
  • Excellent communication, organizational, and problem solving skills
  • Demonstrated ability to manage multiple assignments and met aggressive deadlines while delivering quality results within a team environment
  • Strong problem solving ability coupled with the ability to recommend and make decisions autonomously
  • Flexibility and ability to work in a fast-paced environment where priorities can shift rapidly
  • Ability to follow complex methods and procedures in diverse tasks
  • Knowledge of Microsoft Office tools; Experience with Operational tools and applications: PBLOS, DealWorks, CMAO/Workstation, Customer Assist, ICRD, ARC, etc.
  • Working knowledge of the Force Operational Risk Management system preferred
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