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CIO & Treasury - Corporate Oversight & Control - Control Officer Analyst

Req #: 170113325
Location: New York, NY, US
Job Category: Accounting/Finance/Audit/Risk
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

The Oversight and Control (O&C) organization was established in September 2012 to bring greater focus and discipline to addressing control issues across the Firm. Since then, the organization has established an effective Firmwide Oversight and Control framework, to allow for a cohesive and centralized oversight of the enterprise wide control environment. Specifically, O&C’s key objectives are to 1) ensure a consistent and transparent control framework 2) systematic and consistent review of control problems 3) control problems are identified early, escalated, and resolved timely and appropriately 4)regulatory, compliance, and customer issues are addressed.


While it is O&C’s role to establish appropriate and meaningful controls and to execute robust, enterprise-wide governance, and oversight of the end to end control environment, the management of risks as well as the design and execution of the controls rests with the Lines of Businesses (LOBs) and Functions. The Firm has multiple lines of defense to identify and remediate potential control issues.  The LOBs and Functions, together with LOB aligned groups such as O&C, serve as the First Line (also known as Front Line Units). O&C also works closely with other control partners including Risk Management and Compliance, who serve as the Second Line as well as Internal Audit, who serve as Third Line. LOBs and Functions rely on O&C to provide a centralized view of and from all control functions, and to assist in immediate, real time problem detection and escalation. 

O&C facilitates key control activities including:
  • Business Control Committees
  • Risk and Control Self Assessment Program (RCSA)
  • Operational loss monitoring, root cause analysis and reporting
  • Major control programs (e.g., New Business Initiative Approval (NBIA), User Tools, Models, Third Party Oversight (TPO))
  • The CTC O&C team exists in New York, London, and Hong Kong in support of the CTC (Chief Investment Office, Global Treasury, and Corporate Private Investments) LOB. 

The Treasury/Chief Investment Office (T/CIO) is responsible for firmwide asset and liability management, including:

  • Aggregating and managing the interest rate risk of the firm’s four main lines of business (LOBs), primarily through the global investment securities portfolio.
  • Managing the firm’s funding and liabilities through long-term debt and other funding sources, and managing the short term cash deployment activities.
  • Aggregating and managing the firm’s liquidity risk, including deploying the firm's excess liquidity. Also responsible for compliance with both internal and regulatory liquidity requirements.
  • Aggregating and managing the firm’s structural foreign exchange risk.
  • Risk managing Mortgage Servicing Rights on behalf of the Mortgage Bank.
  • Managing the company-sponsored retirement plan.
  • Partner with the LOB to develop and implement an end-to end control framework, in conjunction with the Firmwide Risk Control Self-Assessment (RCSA) standards, program timeline, and artifact requirements.
    • Provide O&C coverage across the LOB by sub businesses/functions  
    • Support O&C leads in administering RCSA Top Down workshops
    • Ensure accurate and timely recording of RCSA results into the Firm’s Operational Risk and Control Environment system (FORCE)
  • Support the preparation of LOB Control Committee meetings
  • Support firm wide initiatives across the business including NBIs, UTs, Models, and TPOs
  • Partner with other control function teams throughout the Firm (finance, operations, technology, legal, compliance, risk, internal audit)
  • Support the business in responding to and addressing regulatory concerns, and drive the management review process (also known as Keys)
  • Good background in, and familiarity with the Financial Services Industry
  • Good communication skills (verbal and written), including ability to succinctly advise management of risks, challenges and potential solutions
  • Good analytical and problem solving skills with the ability to exercise sound and balanced judgment; keen attention to detail
  • Good organizational skills and the ability to drive complex projects across multiple lines of businesses or functional groups
  • Good interpersonal skills to build effective, collaborative, cohesive relationships across all levels of organization
  • Experience in developing and using Excel, and developing PowerPoint for senior audiences

Skillset & Background Requirements:
  • BA/BS in finance, business or related field
  • 1-2 years of experience in financial services or related field
  • Basic knowledge of securities markets, businesses and products offered by major financial institutions, as well as basic working knowledge of securities and exchange rules and regulations desired
  • Previous experience in Internal/External Audit or other control function is a plus
  • Previous experience in project management and/or operational risk is a plus
  • Process orientation and ability to structure and map processes and develop, track and monitor process metrics and effectiveness is a plus
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