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Global Security & Investigations - Global Business Resiliency - Resolution Associate

Req #: 170119115
Location: Warsaw, MZ, PL
Job Category: Technology
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at
The goal of the Global Business Resiliency (GBR) Team is to ensure firm wide oversight over all business resiliency.  Business resiliency focuses on ensuring that the firm can maintain key business processes, systems and support functions in the event of disruptive events. 
Role Summary/Responsibilities:
The Business Resiliency Analyst will be an integral part of the GBR team and actively engage and participate in all GBR activities, including:
  • Responsibility for management and delivering of MIS reporting on the program and escalation of status/ issues
  • Excellent analytical, project management, problem solving, time management, and written and oral communication skills
  • Solid analytical ability to research and analyze data
  • Quickly analyze information to develop insight and conclusions
  • Highly organized; manage data repository and project library
  • Develop an intimate knowledge of internal and regulatory reporting requirements
  • Effectively communicate verbal and written reporting analysis to senior managers
  • Mange and implement proposed changes with Technology as needed
Business Engagement
  • Develop an intimate knowledge of the business resiliency organization, programs, processes, and needs/challenges
  • Cultivate relationships with key stakeholders across lines of business globally
  • Develop an intimate knowledge of lines of business reporting operations
  • Performs other related duties as assigned
  • BA (or equivalent) degree required
  • 5+ years financial services experience with background  in Business Resiliency, and/or exposure in Operations or Risk and Controls related fields (e.g. audit, resiliency, operational risk) preferred
  • Experience leading and managing a team and facilitating meetings
  • Ability to work under demanding deadlines within a fast paced environment
  • Experience and exposure in MIS, managing projects, risks & controls related fields
  • Self-starter and motivated, able to operate with limited supervision
  • Detail and delivery oriented, able to effectively plan and track to timeline
  • Flexible and comfortable working with multiple competing timelines/tasks
  • Strong interpersonal and influencing skills, able to work with multiple teams and time zones
  • Demonstrate ability to work well across global groups in various lines of businesses and disciplines.
  • Excellent written and verbal communication skills (communicate effectively at all levels of the organization).
  • Strong Proficiency skills in Microsoft Suite (Excel, PowerPoint and Word).

JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer.    

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