J.P. Morgan Asset & Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.
Within Wealth Management, the Global Controls Management (GCM) organization’s primary function is to (i) ensure a sustainable and disciplined end-to-end control environment for WM; (ii) identify and escalate issues with a sense of urgency; and, (iii) partner with the business to ensure timely remediation of issues.
Global Controls Management works in partnership with the business, as the first line of defense. The team assists in immediate, real time critical control issue detection, escalation, root cause analysis and remediation. In addition, the team works in collaboration with all other control functions – Compliance, Risk, Audit, and Legal.
A core mission of the team is to support WM’s execution of the firm’s 2017-2018 OLO Program. The Office of Legal Obligations (OLO) is a firmwide, global initiative that brings together the expertise of Legal, Lines of Business, Oversight & Control, Compliance, Risk and other key control functions, to proactively manage regulatory changes into our operations and allow us to trace end-to-end connections between laws, rules and regulations and policies, procedures and/or other documentation.
Based in London, OLO Control Officers (OCOs) will be responsible for multiple components in delivering the team’s core mission to Wealth Management overall, with particular focus on the OLO initiative. Working closely with AWM and WM Program Leads, OCOs role priorities for OLO will include:
Drive one or more OLO Assessment Teams to review and prioritize obligations for assessment ensuring accurate impact analysis to the Assessment Team
Critically analyze procedures against obligations and drive engagement with key functions including Legal, Compliance, Risk, and Business to understand impact to the business and collectively assess the sufficiency of current procedures
Demonstrate ability to challenge the status quo and recommend solutions / enhancements to operating models and controls
Project managing and delivering multiple work streams globally
Coordinate across WM, AWM, and firmwide teams, as needed, on shared key obligation themes
Build and maintain excellent relationships with internal partners and colleagues
Skills and experience required for the position include:
Knowledge of laws, rules and regulations applicable to wealth or investment management businesses
The ideal candidate will have experience reviewing or advising on policies and procedures
Exceptional leadership, interpersonal, and collaboration skills, with the ability to successfully engage a broad range of individuals across various business segments and key support functions, to achieve goals without direct control over resources
Ability to motivate and gain consensus among team members to determine impact and procedure sufficiency
Exceptional critical thinking, project management, analytical and communication skills with the ability to directly address conflicts and escalate issues where appropriate
Ability to multi-task and adapt to changing priorities in a dynamic business environment, and continually reprioritize to focus on the key issues / topics
Excellent skills using Excel and MS PowerPoint tools efficiently
Ability to learn new concepts, systems, processes, and initiatives
Excellent interpersonal, presentation and communication skills; ability to liaise with all levels of management
Personal traits: Intellectual curiosity and integrity, strong positive attitude and team spirit, desire to learn and grow and to mentor and develop others, confidence and strong presence (including with senior executives). Highly organized, reliable, proactive, flexible, results- and action-oriented.
JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase& Co. is an Equal Opportunity Employer.
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