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Partner Marketing Analytics Manager

Req #: 170111546
Location: Wilmington, DE, US
Job Category: Marketing/Communications
Job Description:
About Chase Card Services: 
Chase Card Services is a key contributor to the JPMorgan Chase product platform, playing an integral role in the firm's powerful banking franchise.  Today's card industry is complex, and Chase Card Services has almost 91 million open credit-card accounts and more than $136 billion in managed loans.  Chase continues to innovate, launching new products and services, such as Blueprint, Chase Sapphire and Ink from Chase, and earning a market leadership position in building loyalty and reward programs.  Chase also offers credit card programs with many of the world's best brands. Through its merchant acquiring business, Chase Merchant Solutions is one of the leading processors of credit card payments.


The analytics manager will be the analytical expert of the team who provides dedicated analytical support to Amazon co-brand portfolio within the Partner organization. You will lead the analytical efforts to support the development and improvement of Acquisitions and Portfolio Marketing strategies. You will partner with strategic marketers to help them map their business goals into optimized marketing programs through your deep understanding and incorporation of quantitative analysis, customer profiling and segmentation analysis.

Your goal will be to make the insights generated from data analysis actionable to drive results with the Amazon co-brand products. Success in this role requires a strong foundation in data and analysis skills coupled with a proven ability to translate analytical insights in to comprehensive optimized marketing action plans. Expert communication and collaboration skills are a must in tandem with a deep desire to optimize marketing plans that deliver significant value to the organization.

The role requires constant interaction with marketing teams in the Partner business unit and on the Partner side, as well as additional analytical teams across Card Services’ center of excellence departments (such as Risk Management, Acquisitions, Finance, etc.).

• Bachelor's degree in mathematics, statistics, econometrics, or related quantitative field; MBA/MS preferred
• 7-10 years of experience with SAS, SQL or other database tools and languages to assemble and manipulate data; experience using big data platforms (Oracle, Teradata) is required
• 7-10 years of doing Risk or Marketing analytics in the financial services industry (credit card experience preferred) with strong analytical, technical, and statistical skill. Ability to synthesize/analyze diverse information, develop and recommend strategies, and make decisions
• 2-4 years of marketing experience in relationship management, marketing strategy, portfolio management, loyalty programs, acquisition, and consumer product experience
• Superior project management, oral communication and presentation skills, ability to work independently and work effectively in cross-functional teams and influence business partners are keys to success
• Expert skills in Microsoft Word, Excel (including pivot table), and PowerPoint
• Strategic insight and ability to think beyond raw data and to understand the underlying business context and sense business opportunities hidden in data
• Strong financial analytical skills to understand P&L drivers and key sensitivities
• Self-starter with out-of-the box problem solving skills who can provide thought leadership and drive results
• Exceptional time management skills, with the ability to multi-task, keep numerous tasks on track and manage ad-hoc data to form insightful business analysis with aggressive turnaround timelines
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