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Business Analyst

Req #: 170118450
Location: Plano, TX, US
Job Category: Technology
Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/.

 

Chase CCB (Consumer & Community Banking) is undertaking an aggressive digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement and profitability through the use of digital channels. The ambition is to position Chase as the undisputed leader in digital financial services and payments and to enable Chase to deliver the highly personalized, real time experiences that customers increasingly expect.

 

As a Business Analyst, you will serve as the primary liaison between the IT and business end-users; work with the business to analyze business requirements and review/produce documented and approved specifications for any new/change to technology applications; work with the Quality Assurance Team and Development Team to ensure that they understand the specifications to deliver a quality product to the business; work with the training team to document system scenarios, identify roles impacted, and help develop a change management/training plan; and conduct business process modeling and generate applicable scenarios for the technology functionality testing team.

 

Key Responsibilities:

 

 

  • Strategizes with the business for the optimization of system processes; Identify efficiencies and ways to improve BAU design and system flow
  • Analyzes business requirements to understand the business needs and to determine how systems and applications can best functionally fulfill those needs

  • Responsible for identifying, assessing, and documenting business requirements;

  • Recommending business priorities, and advising the business on options, risks, and costs;

  • Conduct extensive research to determine if solutions to business requirements currently exist within or outside the business unit, and ensure that solutions are feasible considering stringent timelines.

  • You will analyze the impact of proposed solutions holistically, develop use cases to explain/demonstrate business requirements/specifications to IT team, and contribute a business or process perspective during design reviews.

  • You will be responsible for delivering various project related artefacts throughout the Software Development Lifecycle.

  • You will assist the Quality Management Team to ensure that documented requirements and corresponding use cases / process flows can be easily translated into test plans and test cases, and ensure that the testing process covers all identified scenarios and use cases.

  • You will triage defects and bugs related to assigned projects in a timely manner considering project timelines.

  • You will facilitate implementation of new functionality into production and help triage any issues

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  • Bachelor’s Degree within a technical field.
  • Hands-on experience as a Business Systems Analyst, Systems Analyst, Technical Analyst or a related discipline with an emphasis on delivering cutting edge technology.

  • Strong verbal and written communication with the ability to forge lasting relationships with the scrum team(s) you are part of.

  • Strong analytical and problem solving skills.

  • Experience of working with Agile Development teams.

  • Ability to read Java code and service definitions in order to understand existing system behavior.

  • SOAP, XML, JSON and other similar web service protocols/technologies.

  • SQL and database scripting.

  • Preferred Knowledge and Experience: 

  • Retail/Consumer banking and investment products.

  • Programming Languages (Java preferred).

  • Appreciation of responsive web design.

  • Experience of working with JIRA.

  • Behavioral Driven Development (BDD) using Gherkin scripting language. 

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