The Translation Services Delivery Manger is responsible for third party oversight of strategic vendor relationships supporting the Consumer & Community Banking business. This includes ensuring compliance with Third Party Oversight, internal policy and regulatory requirements.
The Delivery Manager for specific third party relationships is responsible for ensuring business controls, relationship management and daily oversight of the vendors operations on behalf of the business. This includes accessing, analyzing, communicating and managing financial, operational and regulatory and reputation risk.
Delivery Management –
Financial Oversight (Concept Reviews, Budget, PO’s, Invoicing)
Risk Management (Audits, RCSA, Action Plans, Procedures, IT controls)
Strong written and verbal communication skills and ability to influence and collaborate across organizations and present to executive leaders; comfortable presenting to executive audiences.
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