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Control Officer Associate

Req #: 170109451
Location: Mumbai, MH, IN
Job Category: Accounting/Finance/Audit/Risk
Job Description:
J.P. Morgan is a leading global financial services firm, established over 200 years ago:
o We are the leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.
o We have assets of $2.5 trillion and operations worldwide
o We operate in more than 100 markets.
o We have more than 243,000 employees globally.
Our wholesale businesses include J.P. Morgan’s Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families.
Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.
J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.
The Consumer Banking Specialist is responsible for providing timely resolutions to our Consumer and Community Banking customer’s queries.  They will connect with our customers through inbound/outbound calls regarding transactions on their accounts such as payments, loans, charges/fees, interest rates, rewards and other issues.
 
Roles & Responsibilities
  • Assess processes in an end-to-end manner and drive testing efforts across multiple business groups and operational functions.
  • Contribute to development and/or enhancement of Risk and Control Self Assessments (RCSAs)
  • Examine the effectiveness of controls; assign appropriately substantiated control ratings
  • Perform side-by-side observations, evaluate data, and execute re-performance testing methods
  • Document test steps and results in comprehensive and organized manner to sufficiently support and justify testing conclusions
  • Participate in meetings with business owners at various levels of management, deliver testing results and support sustainable control enhancements; recognize opportunities to strengthen controls and improve operational efficiency.
  • Accountable for meeting deliverables and deadlines
Qualifications:
  • Bachelor’s degree or equivalent
  • Master’s degree and CISA / CIA certifications will carry significant preference
  • 5-6  years’ experience in financial services industry with background in controls, audit, quality assurance, risk management, or compliance required; or equivalent subject matter expertise in a relevant business related function/operation
  • Ability to work a flexible shift as required
  • Demonstrated understanding of internal control and risk management concepts with the ability to evaluate the adequacy of the business control environment
  • Solid critical thinking and analytical skills
  • Strong attention to detail and intellectual curiosity
  • Excellent written and verbal communication skills; ability to present concise findings in a persuasive manner
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