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Senior Team Member _ Corporate KYC Operations

Req #: 170117629
Location: Hyderabad, AP, IN
Job Category: Operations
Job Description:

J.P. Morgan is a leading global financial services firm, established over 200 years ago:

o We are the leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.

o We have assets of $2.5 trillion and operations worldwide

o We operate in more than 100 markets.

o We have more than 243,000 employees globally.

Our wholesale businesses include J.P. Morgan’s Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families.

Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.

J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

 
The Chief Administrative Office Operations team supports compliance, and manages and maintains reference data to ensure that our customers, employees, and lines of business are in adherence with firm standards and required regulations.
Our mission is to improve the quality of reference data used across the organization and provide compliance operational support across the firm’s global businesses and functions. We are driving a culture of quality and continuous improvement toward the best outcome for client experience, our colleagues and JPMorgan Chase. We do the right thing, even when it’s not the easy thing.
 
If you're interested in working in an environment where leadership, excellence, integrity, and diversity are among our core principles, then explore the opportunities at J.P. Morgan Chase.
 
The Corporate KYC Operations organization sits within the Chief Administrative Office Operations (CAO Ops) in JPMorgan Chase. The organization works closely with the Lines of Business (LOBs) to implement and operate a sustainable and scalable operational process supporting clients along the Know Your Customer (KYC) lifecycle. This includes functions such as data collection, completion of the KYC profile, client screening, targeted local language and English language research, comparing and analyzing client profiles across all lines of business and quality assurance.  This team will also produce metrics around the work they perform. 
The role is responsible for ascertaining that all KYC and AML policies are adhered to and will be responsible for conducting reviews of client’s KYC documentation stored in internal repositories and publicly available information, performing the necessary screening against relevant search engines and sanction lists and communicate any additional deficiencies back to the business.

Job Description
 
The KYC Operations Team member will assist the client-facing teams to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence. The role will assist in end to end operational activities through the periodic renewal process of all clients. The KYC Operations Analyst will assist with the drafting and gathering of client documents and verification of client data via publically available and internal sources at a client level prior to final review by a KYC Operations Reviewer and the client-facing team. This research is performed to ensure a client’s KYC profile is appropriately updated and any discrepancies or issues with the profile escalated to the appropriate lines of business. 
 
Responsibilities
  • Collection and verification of confidential client data via publically available and internal sources
  • Understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), and the Product Due Diligence Questionnaire (PDD)
  • Compare and contrast differences within KYC records , highlight and escalate any discrepancies
  • Meet firm wide quality standards
  • Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality)
  • Communicating/escalating issues to management when applicable
  • Handling and maintenance of confidential client documentation
  • Be part of the holistic client review team to follow up on outstanding alignment items within various LOBs and/or GFCC to close loop on the alignment
  • Be flexible to work on other migration/remediation projects including Screening resolution , other LOB holistic alignment or Quality Assurance
 
Qualifications
  • Bachelor’s Degree and/or Graduate Degree
  • 1-6 years experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance, Corporate KYC , AML and Screening 
  • Strong research, analytical, and comprehension skills with the ability to analyze large amounts of data
  • Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time 
  •  Excellent interpersonal skills necessary to work effectively with colleagues and senior management 
  • Candidate must have strong written/verbal communication, leadership, solid high volume processing and analytical skills with the ability to work independently on multiple assignments in a deadline driven, regulatory environment 
  • Demonstrate cross-line of business knowledge of banking systems and products 
  • Possess strong computer skills:  Lotus Notes and Microsoft Office Suite including Excel, Word and PowerPoint 
  • Able to grasp/learn concepts and procedures quickly
  • Must be detailed oriented and analytical
  • Flexibility of operating hours to include overtime, holidays, and weekend testing
  • A strong sense of ownership and responsibility
  • Comfortable with change, ambiguity, debate, conflict and informed risk taking
  • Self-reliance and willingness to "own" problems and creatively find solutions 
  • Develop an environment of continuous focus on quantifiable productivity and quality
  • Strong interpersonal and verbal/written communication skills 
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