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CIB - Technology - Relationship Manager - Associate

Req #: 170077831
Location: Sydney, NSW, AU
Job Category: Technology
Job Description:

About J.P. Morgan Corporate & Investment Bank:


J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. It provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries.


The global businesses of the Corporate & Investment Bank is organised into two main groups: Banking and Markets & Investor Services. Banking includes Investment Banking, Corporate Banking and Treasury Services, and Markets & Investor Services includes Fixed Income, Equity Sales & Trading, Prime Services and Securities Clearing.

Department Summary:

J.P. Morgan Investor Services (IS) is a premier securities servicing provider that helps institutional investors, alternative asset managers, broker dealers and equity issuers optimise efficiency, mitigate risk and enhance revenue. IS leverages the firm's global scale, leading technology and deep industry expertise to service investments around the world. Locally, the IS business has a strong market position, ranking first in total assets under custody. 

Team Summary:

The Client Technology Management group is responsible for the alignment of J.P. Morgan technology capabilities and strategic roadmap to that of our key clients in the Superannuation and Investment Manager segments.


Key Accountabilities / Major Responsibilities:

  • Act as the single point of contact within Technology for an assigned portfolio of clients
  • Represent J.P. Morgan on client integration projects for new and existing clients
  • Develop strong relationships within key client accounts at IT Manager level
  • Manage client feedback on platform improvements through the product development lifecycle
  • Drive new product deployments within the current client base including validation of end-to-end workflow
  • Manage improvements to client integration activities that leverage core platform capabilities



  • At least 3 years experience effectively managing client facing projects and proactively building partnerships with clients and stakeholders
  • Understanding of Agile development methodologies
  • Demonstrated ability to nurture and cultivate both client and internal stakeholder relationships
  • Working understanding of industry data standard messaging (SWIFT, Fix etc), 3rd Party Vendor systems (examples include Bloomberg, Factset, Barra) and standard integration protocols
  • Knowledge of Australian domestic / global securities markets

Qualifications Required: 

  • A tertiary qualification in technology, business or accounting as well as relevant project management qualifications

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