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Business Analyst - Configuration Specialist

Req #: 170085444
Location: Plano, TX, US
Job Category: Technology
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


As an Application Developer/Configuration Specialist on a third-party, vendor-hosted application, you will design, develop, configure, test, debug, and document solutions to satisfy business and/or vendor requirements. You will maintain SDLC documentation and submit required forms and tickets as needed to document configuration and vendor code change deployments.  You will provide production and technical support to assigned application. You will also provide comprehensive consultation to business unit, vendor, and IT management at the highest technical level. You will work closely with business units and vendor contacts to identify and specify complex business requirements and processes. Additionally, you will research and evaluate alternative solutions and make recommendations.




- Work closely with business, vendor, and service delivery team to ensure appropriate business measures are defined

- Create technical design recommendations for application configuration changes

- Examine application to ensure adherence to CDO guidelines, processes and procedures

- Utilize vendor configuration tools and guides to ensure application is suitably fit for use and Risk compliant

- Test, modify, make standard modifications to existing configuration in accordance with high-level specifications, application support and industry standards

- Engage third party suppliers on applications support issues

- College degree in related technical or business area, specialized training and/or equivalent work experience

- Typically requires up to five years of application development work experience

- Strong teamwork skills

- Ownership and drive for resolving problems


Technical Skills:


- Agile and SDLC practices - Proficient

- Application Development - Proficient

- Business Analysis - Proficient

- Technical Problem Resolution - Proficient

- Business Applications Knowledge - Basic

- Business Continuity Testing Knowledge - Basic

- IT Risk Management- Basic

- Operations Systems and Data Sources Knowledge - Basic


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