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Corporate Compliance - Compliance Process Improvement - Strategy & Innovation Project Management - Senior Associate

Req #: 170118779
Location: New York, NY, US
Job Category: Compliance
Job Description:
JPMorgan Chase (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

 

The Compliance group is part of the Risk and Compliance department and provides oversight of compliance risk globally across all of JPMorgan Chase’s lines of business and corporate functions.    The primary purpose of the newly established Process Improvement team is to assist senior Compliance management in the establishment of a strategic improvement agenda and in its execution.
 
The Process Improvement team is responsible for leading critical diagnostic, process improvement and re-engineering efforts throughout the Compliance department and in support of Compliance’s strategic agenda with the ultimate goal of improving risk management effectiveness and efficiency.  Typical projects are sponsored by the firm’s Chief Compliance Officer (CCO) and the CCOs of the lines of business and require development and implementation of process, organizational, analytical and technology improvements.
 
Key responsibilities of the team will include:
  • Assisting the Compliance management team in accomplishing the department’s mission by: 1) developing a strategic agenda for delivering on that mission; 2) ensuring specific improvement action plans in line with the strategy including significant tactical improvements (as collected in the Annual Compliance Plan)
  • Assisting in the development and execution of strategic action plans by providing general management resources with skills including:
    • Project management
    • Analysis
    • Re-engineering and process improvement
    • Written and verbal communications
  • Leading and driving select strategic projects that are cross-Compliance
  • Conducting operational reviews to identify opportunities to enhance effectiveness and efficiency
  • Tracking progress of strategic initiatives against goals
  • Coordinating consulting engagements that are in line with the Compliance strategic agenda
  • Coordinating identification, qualification, progress tracking and business analyst support for technology innovation opportunities including:
    • Robotics & Machine learning projects
    • Identification and qualification of FinTech opportunities applicable to Compliance in partnership with Compliance Technology staff
  • Championing innovation for the Compliance department including:
    • Leading Compliance’s efforts on innovation in achieving a cultural change in partnership with Risk
    • Ensuring a suitable review and response to new ideas
    • Assist in conducting bi-annual brain storming sessions with Compliance Innovation Champions and other initiatives such as facilitating annual ‘Shark Tank’ and ‘July Innovation’ month events
  • Understanding the structure of other innovation efforts within and outside JPMorgan for applicability to Compliance
 
Job Description
In the role of Associate, you will typically:
  • Work on a project / work stream to help the management of Compliance to prioritize, lead, and execute performance improvement projects across Compliance
  • Assist in the development of project plans and will document and analyze business systems and processes
  • Perform analysis to identify major issues and actionable opportunities, designing potential solutions, and quantifying bottom-line financial impact
  • Support the Program manager to deliver program wide governance and project management
  • Assist with the development of management, stakeholder and regulator presentations to communicate issues, recommendations and status of initiatives
  • Serve as liaison between the Compliance staff and architecture/development teams to effectively interpret business clients’ needs and create business solutions
  • Assist in monitoring the financial services and technology industries for opportunities to apply new technology in Compliance
 
 
 
Qualifications
  • 3 years experience in financial services or with a top-tier management consulting firm, internal consulting team or other demonstrated experience of project management, process improvement/re-engineering efforts required
  • College degree required
  • Proficient in Microsoft Office Suite  - Must be able to create process flows using Visio; Must be able to use Excel to analyze data/numbers and tell a story via charts and graphs with the results; Should be familiar with Project and SharePoint for team collaboration and project artifacts
 
Required skills
  • Analytical –highly analytical with experience in defining analytical approaches for projects and applying a range of analytical tools to synthesize insights and develop solutions
  • Project management able to scope projects and create workable project plans.  Candidate must be able to meet commitments and balance competing priorities
  • Client management demonstrate the ability to partner with line managers and other stakeholders on projects
  • Communications possess strong written and oral executive-level communications skills
  • Technology – sufficient knowledge of emerging technologies such as robotics and machine learning to identify potential opportunities to apply them to improve performance
  • Service Oriented  shows initiative through problem identification, ownership and resolution
  • Motivated   enthusiastic self-starter who can work effectively under pressure
  • Detail oriented   possesses a high level of attention to detail and quality for their work product
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