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GSS - Associate - Associate

Req #: 170122404
Location: Warsaw, MZ, PL
Job Category: Operations
Job Description:
J.P. Morgan is a global leader in financial services, offering solutions to the world’s most important corporations, governments and institutions in more than 100 countries. We have a sophisticated local market presence in Europe, Middle East and Africa which is complemented by staff around the world who support our growth and serve our clients 24 hours a day, 365 days a year.
As we continue to refine our location strategy, opening a corporate center in Warsaw provides us with an exciting opportunity to expand. We’re looking for collaborative, innovative and dedicated individuals to join us in Warsaw. This is your chance to bring us your expertise and become part of a global community, working with people around the world, for a company that’s committed to investing in you and making a success of this key new location for our business.
Global Supplier Services Operations is a centralized operational group within GSS that manages Procurement operations, Corporate Accounts Payable operations, Travel & Entertainment claim processing, Accounting operations & Indirect Tax Operations.
 
The AP Operations team processes invoices, supports determination of indirect tax on transactions & ensure adherence to corporate substantiation standards.
 
As manager of the team the associate will be responsible for the team’s service delivery, quality and timeliness of customer interactions & adherence to the defined control framework. The manager will also be responsible in ensuring a healthy environment for the team to work in, managing the employee lifecycle & employee welfare
 
Principle Duties and Responsibilities
 
  • Managing a team which performs audit reviews on invoices, supports determination of indirect tax on transactions & ensure adherence to corporate substantiation standards.
  • Partner with the relevant line of business stakeholders in resolving any issues, end users are experiencing with processing of corporate card applications or processing of expense claims.
  • Support the accounting services & payment teams to ensure all transactions are paid and accounted for appropriately.
  • Participate in working groups supporting strategic platform changes & process improvement initiatives.
  • Responsible for employee engagement, satisfaction & welfare through the employee life cycle.
  • Partner with operations groups globally to ensure consistency of process delivery, customer experience & control environment.
 
Knowledge and Skills
 
  • Prior experience of managing processes independently
  • Prior experience in managing teams of 10-15 people
  • Good attention to detail & problem solving skills
  • Ability to interact with both JPMC employees and card issuance companies.
  • Good time management and prioritization skills
  • Good MS Office suite skills (Excel, Word, Power Point) – Sharepoint knowledge
  • Strong  oral and written communication skills
  • Ability to multitask
  • High level understanding of Corporate Accounts Payable operations
  • Degree or significant previous equivalent work experience is preferred.
  • Outstanding analytical, organizational and research skills with attention to detail
  • Strong organizational skills and a good team player
  • Exposure to project management & process improvement techniques will be an added advantage
J.P. Morgan serves one of the largest client franchises in the world. Our clients include corporations, institutional investors, hedge funds, governments and affluent individuals in more than 100 countries. J.P. Morgan is part of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.1 trillion.  The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase serves millions of clients and consumers under its JPMorgan and Chase, and WaMu brands.
 
J.P. Morgan offers an exceptional benefits program and a highly competitive compensation package.
J.P. Morgan is an Equal Opportunity Employer
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