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Network Support Specialist / Project Manager under Market Data Team, Associate

Req #: 170118969
Location: Singapore, 01, SG
Job Category: Technology
Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

The Electronic Communication Network (ECN) team are responsible for managing service connections for ECN’s, Market Data Vendors and other IB aligned business partners. Monitoring and upkeep of data feed to trading applications and providing single point engagement for provisioning standards based resilient connectivity solutions to our business partners.
A strong ability to work on market data projects is a must, as daily tasks and projects will require a clear understanding on how trading systems and exchanges interact and exchange data.
The ideal candidate will be self-motivated and an innovative thinker with a strong focus on quality of delivery and a continuous focus on improving existing processes, procedures and applications. Excellent written and verbal communication skills, with the ability to work as part of a distributed team are also key requirements.
Requirements & Key Responsibilities
  • Requirements gathering & technical planning
  • Business, client and vendor liaison
  • Coordination of plan, build and testing activities
  • Provide 3rd line Support for the Market Data ECN applications
  • Work as part of the MDS organization to meet overall objectives
  • Maintain documentation in-line with best practice to ensure knowledge accessibility and continuous learning within team
  • Self motivated, innovative and self starter
  • Excellent communication skills
  • Ability to work in a team environment and partner with business, development, operate and infrastructure  teams globally
  • Strong business focus and a clear understanding that technology is the means to achieving business goals.
  • Ability to learn and assimilate knowledge of proprietary and vendor systems quickly
  • Effective partnership skills to work with the business to ensure requirements are captured correctly
  • Ability to perform in a fast paced environment where time to delivery and/or resolution is critical to protect/increase revenue stream
  • Ability to multi-task and work on multiple tasks at the same time in a complex environment
  • Strong knowledge o f the project lifecycle.
  • Strong knowledge of the SDLC
Technical Requirements
  • Strong knowledge of Project Management concepts and tools
  • Strong analysis skills
  • Strong market data knowledge and experience dealing with the intricacies of vendors and exchanges
  • Strong knowledge of trading (buy/sell sides)
  • Experience with vendor software
  • Familiarity with networking concepts, e.g. Multicast, TCP/IP

Desired Requirements

  • Experience of working in financial services company (5+ years)
  • Experience of business process improvement
  • Experience of infrastructure projects
  • Excellent Excel/ data mining skills
  • Mandarin speaking an added advantage


J.P. Morgan is a place for talented people from all backgrounds and perspectives because our clients come from all backgrounds and perspectives. We encourage a culture of inclusion, where everyone's opinion counts and all employees have the freedom to deliver their absolute best. This is why we work hard and invest in attracting and developing a diverse workforce. Learn more about our Business Resource Groups in how they help our employees build successful careers and reach their greatest potential.


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