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CIB – Transaction Processing Supervisor, EMEA Core Cash Operations, Team Leader – Manila

Req #: 170123502
Location: Taguig City, 00, PH
Job Category: Operations
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.
It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange.
JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world.
Information about JPMorgan Chase & Co. is available at
About J.P. Morgan Corporate & Investment Bank
J.P. Morgan Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Function Description
The JP Morgan Fund Accounting Team provides a range of services to mutual fund & pension clients based in Europe. The Fund Accountant (FA) is responsible for the day-to-day production, validation & delivery of Financial Statements of Accounts & Net Asset Value (NAV) that are delivered to clients & sub-advisors. A broad knowledge of fund accounting is required as the FA takes ownership for the accuracy of all accounting and investment components of the financial statements.
Summary of Function
Multi-Currency Account Services enables clients to make payments and collect funds internationally (wire payments and receipts, check/draft disbursements and check collections) in over 40 currencies. The payments can be used for settlement of FX, Securities contracts, for commercial and/or third party payments.
Major Duties and Responsibilities:
  • Repair & verify incorrectly formatted electronic and manual payments, receipts and ATR instructions into funds transfer system (FTS) supporting Multi-Currency Account Services against the original message in a timely manner for London and Luxembourg branch.
  • Perform various processing functions and branch-specific tasks ensuring all relevant deadlines and stipulated controls are met.
  • Ensure transactions are processed in accordance with documented procedures on the QMS and all errors are identified with timely feedback and escalation.
  • Perform end of day processing for London and Luxembourg Branches
  • Identify ways to improve quality in processing all transactions and achieve target on productivity and quality.
  • Ensure risk and escalation procedures are adhered to at all times.
  • Participate in the rotation of functions within the group ensuring no degradation to work flows.
  • Participate in councils and other activities of the firm.
  • Comply with the firm's service policies, systems and legal compliance regulations, as well as products and services.
  • Complete all mandatory training courses before the set due date.
  • Perform other duties as may be assigned by immediate supervisor / manager.



JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/Veteran

  • Ability to work with minimum supervision and act on own initiative
  • Keen understanding of currency cut - offs, involved risks and ability to prioritize and redistribute the workloads within the team
  • Strong Interpersonal skills to be able to communicate internally & externally and at all levels
  • Proven leadership and people management skills
  • Ability to work as part of a team and contribute towards overall CIB Banking Operations
  • A proactive approach to problem solving, taking ownership of issues and having the determination to follow through.
  • Strong risk and client-focused mindset with strong escalation skills and attention to detail
  • Ability to use creative problem solving techniques to solve business issues.
  • Flexibility to work on a rotating schedule following business requirements.
  • Ability to do multi-tasking


  • Previous banking experience within an operational environment exposed to different payment systems
  • Experience in banking (Cash Operations) and background in SWIFT messaging
If you are interested in this opportunity, please discuss with your immediate manager before applying.  Please be certain that you meet the requirements and qualifications described above. As with any job posting, eligibility also requires that you do not have any active corrective action.
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