JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
Technology Controls (TC) delivers streamlined and consistent solutions supporting JPMorgan Chase’s Controls and IT Risk agendas with a focus on risk reduction, stability, security, delivery, resiliency and efficiencies. TC’s focus on standardization, consistency and simplicity fosters long-term productivity, quality and innovation across JPMorgan Chase. The disciplines within this organization are Oversight & Controls Technology, Cloud Controls, Identity & Access Management, IT Risk & Controls, and Third Party Risk Management.
The Global Identity and Access Management (GIAM) organization within TC provides access control governance and Identity Services for all lines of business (LOBs) globally, providing the right access to the right people at the right time for all technology platforms and applications supported by TC, and provides a comprehensive set of applications, tools, and staff to globally implement, monitor and manage technology risk solutions.
The Identify Governance and Administration team (IGA) within GIAM is the lifecycle management of the access security configuration (Identity & Account Management). The primary focus being on standardization of the ecosystem, providing automated provisioning, end-to-end reconciliation, and Role-Based Access Control (RBAC) and Segregation of Duties (SOD) framework.
As a Technology Controls Manager within the IGA Service Management team, you are expected to have subject matter expertise in the various areas of service management. This includes demand management, business management, stakeholder management, communications, and user experience among other things. This role will be accountable for driving the evolution of our IGA Service across the firm and ensuring that the service is run efficiently and effectively to reduce our Access Management risk.
In addition, this candidate will be expected to:
· Manage and drive the evolution of the IGA Service by maintaining roadmaps and managing demand, coordinating features releases, and ensuring service documentation is current and accurate
· Develop the core service offering through the creation of metrics, service reviews, and management of financials, vendors, and resources
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