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Business Systems Analyst

Req #: 170112930
Location: Columbus, OH, US
Job Category: Technology
Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through relationships with auto dealerships.
Chase Consumer & Community Banking serves more than 65 million consumers and 4 million small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Our 146,000 employees serve our customers by following Chase’s Five Keys to a Great Customer Experience.
This position is in the Chase Auto Finance Business Systems Analysis team.  This team is responsible for conducting technical business analysis and converting requirements from the businesses (Auto Finance) into functional specification documents and artifacts.  The Business System Analyst will work closely with Subject Matter Experts from the businesses, IT project managers, applications developers and software testers to deliver high-quality application software solutions to the Auto and Student Finance businesses.
  • Assist and guide business partners in developing business requirements
  • Write functional specification documents
  • Provide testing support, including phase-specific test planning and end-to-end project test strategy development
  • Work closely with the application development teams and participate in design discussions
  • Additional functions include the identification and assessment of proposed changes, advising the business on options, risks, and costs
  • Conduct research to determine if a business need solution exists within or outside the business unit


  • 5+ years experience as a business analyst within a technology organization
  • 5+ years experience in BA techniques such as process models, data flow diagrams, or other diagramming tools and models
  • 3+ years experience/understanding use case modeling; skillful with scenario-based analysis and use case-driven design techniques
  • College degree, or specialized training or equivalent work experience   
  • 5+ years experience in business systems analysis functions or equivalent of programming and business analysis
  • Knowledge of Auto Loan Application (ALA/ALS) is a plus 
  • Knowledge of Chase Auto Lease System (CALS) is a plus
  • Blueprint experience a plus
  • Experience using Agile methodology is a plus
  • Strong analytical skills and writing skills, to include solid experience in writing functional and technical specifications   
  • Proven ability to work closely with the business and translate business needs into functional specifications    
  • Strong experience in software testing functions   
  • Experience defining test strategy for all applicable phases of the SDLC, including test scenarios/acceptance criteria
  • Excellent problem solving skills  
  • Advanced skill level with SDLC processes     
  • Highly motivated and self-directed
  • Strong ability to manage multiple tasks simultaneously and prioritize work efforts
  • Demonstrated ability to work as a team player; leading the group to develop alternative solutions to complex problems




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