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Puppet Engineer Lead - Configuration Management

Req #: 170125211
Location: Jersey City, NJ, US
Job Category: Technology
Job Description:

UNIX Engineering Lead – Configuration Management


JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.


Global Technology Infrastructure (GTI) is the technology infrastructure organization for the firm, delivering a wide range of products and services, and partnering with all lines of business to provide high quality service delivery, exceptional project execution and financially disciplined approaches and processes in the most cost effective manner. The objective of GTI is to balance business alignment and the centralized delivery of core products and services. GTI is designed to address the unique infrastructure needs of specific lines of business and the demand to leverage economies of scale across the firm.

The Core Foundation Services (CFS) team is responsible for providing end to end support for critical technologies that are used across the company. This includes Configuration and Orchestration, Identity Management, Name Services, Enterprise Monitoring Solutions, and automation tools used to manage these technologies.

The Configuration Management Services (CMS) team is seeking a candidate that will focus on leading a team of engineers to evaluate and evolve Linux / Unix based Enterprise Configuration Management services and solutions.  Must be able to create full configuration management driven system life-cycle service models, ensure technology interoperability and flexible integration with other systems.  Proficiency in documentation is a must for existing and proposed configuration management infrastructure. The ability to provide complex troubleshooting/support within all levels of organization. 


Responsibilities will include:

  • Analysis of the organization's business needs with the capability to translate client requirements for automation use cases into design and implementation plans.
  • Engineering and architectural development of robust Operating system, middleware and application configuration solutions across multiple teams.
  • Proactive review of environment to suggest/develop new configuration management policies.
  • Analyze new emerging technologies in the Configuration Management space and propose functionality of the new technology.
  • Keep up-to-date on business trends and the latest technology innovations to forecast solutions, and anticipate emerging business changes.
  • Lead and influence the development of standards and decisions regarding changes to systems/applications, and provide technical leadership and vision.
  • Collaborate with other technologists to assess current capabilities and bridge the gaps with legacy and future systems.
  • Knows when to escalate issues or seek assistance from senior management.
  • Documents medium-to-large scale projects and delivers presentations with minimal supervision.
  • Can provide feedback and strategic recommendations to management.
  • Affects change within sphere of influence and leads development of innovative improvements.
This position is anticipated to require the use of one or more High Security Access (HSA) systems.  Users of these systems are subject to enhanced screening which includes both criminal and credit background checks, and/or other enhanced screening at the time of accepting the position and on an annual basis thereafter.  The enhanced screening will need to be successfully completed prior to commencing employment or assignment.



  • Experience in medium to large enterprise or service provider of a distributed platform.
  • Experience implementing highly automated data driven automation.
  • Minimum of 5+ years professional experience working with Puppet or equivalent (Ansible, Chef, CFEngine Nova).
  • Minimum of 10+ years experience of Redhat in a large, mission critical global production enterprise (1000+ servers).
  • Experience of one or both of Solaris or AIX.
  • Strong understanding of Unix Security and LDAP.
  • Understanding of security best practices for multi-tiered operating systems.
  • Advanced scripting abilities with Shell, Perl and Python.
  • Programming development skills with C, C++ is a plus.
  • Understanding of backup process, system monitoring, performance tuning, disaster recovery, and scripting for Linux, AIX and Solaris based OS.
  • Understanding of SAN/NAS technologies and configuration management the OS to support SAN/NAS.
  • Ability to adapt to a dynamic work environment and must be able to multi-task and work with minimal guidance.
  • Effective written and verbal communication skills.
  • Working knowledge of Oracle clustering and ASM and/or Sybase a plus.
  • Results driven, ensuring short-term goals are achieved while supporting long-term initiatives with an appropriate sense of urgency.

Desired Skills/Product Skills:

  • Configuration Management: Puppet 4, Chef, Ansible or CFEngine Nova.
  • Operating System: Redhat 5/6/7, AIX 5/6/7 Solaris 10.
  • Familiarity with monitoring tools such as Tivoli and SNMP.
  • Experience in scripting and automation such as: PERL, Shell (Bourne, Korn, C-Shell), JAVA, JavaScript, HTML and PHP.
  • Resource consumption monitoring to support life-cycle management, capacity planning and charge/showback.
  • Experience with Database tools (Oracle/SQL Server /Sybase)
  • Application Performance management tool knowledge.
  • Working knowledge of enterprise infrastructure such as compute (HP, IBM, Cisco UCS) Storage (XIV, EMC, HDS, NetApp), connectivity (Cisco, Brocade) and database clusters (Sybase, MS SQL, Oracle.
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