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VP Digital Product Marketing, Chase Pay (Campaign Management)

Req #: 170123269
Location: Wilmington, DE, US
Job Category: Marketing/Communications
Job Description:
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.5 trillion and operations worldwide. Chase serves nearly half of America's households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,200 branches, 16,000 ATMs, mobile, online and by phone. For more information, go to
The Role:
Chase Pay is a digital payment platform from Chase that lets consumers pay with their mobile phone, online or in merchant apps. With the Chase Pay app, customers can pay with a QR code in stores, order ahead at thousands of restaurants, redeem Chase Ultimate Rewards points, access great offers and more. This person will help shape the Chase Pay story for consumers and merchants and motivate digital adoption through development and execution of digital marketing tactics. It’s an exciting opportunity to build skills in digital marketing, loyalty, new product development and relationship management, too. And, all the while, his/her efforts will help deepen loyalty to Chase and our strategic partners.
Essential Functions:
  • Coordinate development/execution of marketing campaigns via email, digital ads and ATM
  • Work with creative agencies, and other internal marketing teams to deliver an integrated marketing plan that includes direct-to-customer, advertising, public relations, and in-store merchandising tactics
  • Ensure operational readiness/controls are in place to support development and execution of campaigns in market
  • Develop marketing creative, following marketing review process
  • Develop/deploy emails, ad tiles, and other marketing creative in support of the Chase Pay rollout


Experience Required:
  • 5-8 years related experience in Marketing and Communications, preferably in the credit card industry
  • Execution experience (from conception through implementation) in highly complex environments
  • Prior project management experience preferred
  • BS or BA degree required. Advanced degree preferred
Core Competencies Skills:
  • Strong interpersonal effectiveness with ability to collaborate and work well with all levels of management and across organizational boundaries
  • Heavy interaction across many functions (Marketing, Marketing Services, Partner Marketing, Operations, Finance, Vendor Teams)
  • Demonstrated ability to influence without authority and drive measurable outcomes
  • Proactive, positive attitude, self-starter approach
  • Ability to plan and execute in a timely manner with an appropriate sense of urgency
  • Ability to manage multiple initiatives simultaneously
  • Advanced communication skills (oral and written)
  • Ability to express ideas in a confident, clear and compelling manner
  • Ability to work in the face of ambiguity and uncertain environments
  • Ability to work with outside partners
  • Non-mandatories that will complement the role: Person is a self-proclaimed "early adopter" of mobile I digital technologies - a deal seeker who regularly uses coupons or deals - an avid shopper- a points junky - a strong sense of humor


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