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CIB F&BM - Americas Custody Business Manager - Vice President

Req #: 170119820
Location: New York, NY, US
Job Category: Accounting/Finance/Audit/Risk
Job Description:

About J.P. Morgan Chase & Co.

J.P. Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, J.P. Morgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about J.P. Morgan Chase & Co. is available at


About J.P. Morgan Corporate & Investment Bank:

J.P. Morgan's Corporate & Investment Bank (C&IB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $20 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Custody and Fund Services

Custody and Fund Services, a division of J.P. Morgan Chase Bank, N.A.’s Investor Services business, is a global industry leader with 17 trillion in assets under custody.  J.P. Morgan provides innovative custody, fund accounting and administration and securities services to the world's largest institutional investors, alternative asset managers and debt and equity issuers.  J.P. Morgan's Custody and Fund Services business is comprised of Custody, Accounting, Transfer Agency, Middle Office outsourcing, Foreign Exchange, and other activities related to servicing assets for traditional and alternative funds; it leverages its scale and capabilities in more than 100 markets to help clients optimize efficiency, mitigate risk and enhance revenue through a broad range of investor services as well as securities clearance, collateral management and alternative investment services

Business Overview & Role Description:

This role will be aligned to the Head of Americas Custody Product Management, will and work alongside the Custody Global Business Manager and will be part of the overall Business Management function that supports all aspects of the Custody & Fund Services Business.  It works closely with the Product Management team, Product Development, Sales, BCO, Product Controllers, P&A and Sales Business Management.

Key Responsibilities of the Business Management Function:
  • Business Strategy and Growth
  • Act as a trusted advisor and counterweight to Business Head
  • Partner with Americas Custody Business Head & Sales Team to develop Segment Strategy for the business
  • Partner with Americas Custody Business Head to develop the proposed optimal Organisation structure for the business to execute against the strategy and secure resources as needed
  • Own and ensure delivery of strategic business initiatives
  • Align front office teams and support groups to business priorities
  • Ensure business strategy considers market structure and regulatory changes
  • Business case development and  validation
  • New Business Initiatives – Support NBIA process for all Americas Custody related initiatives
  • Business Performance and Planning
  • Lead annual business budget process (in conjunction with Product Controllers and P&A)
  • Ensure optimal resource budgeting and allocations to achieve business priorities
  • Oversee investment / productivity initiatives across the end-to-end business to achieve multi-year targets
  • Develop ad-hoc analytics to help the business better understand and manage its costs, risks, capital usage, pricing, growth opportunities, etc.
  • Partner with Product Control and P&A to provide timely, accurate, and thorough information on variances and Risks & Opportunities to Budget
  • Product Deep Dives and Reviews – Complete in-depth reviews as required
  • Governance
  • Ensure the appropriate governance structure is set up in the region to provide required oversight of the business
  • Feed into appropriate Global governance forums
  • Management Reporting
  • Compile and lead monthly Business reviews
  • New business tracking / Scribe validation
  • Analyze and report on client, segment, region, and product profitability
  • Generate key performance indicators
  • Track and report progress against business/sales strategy
  • Regulation, Risk and Controls
  • Understand the impact of new regulations on the business and how that may impact the business strategy
  • Provide financial data in support of regulatory requests
  • Provide business overviews and updates for Product meetings with Regulators
  • Ad Hoc / General Business Management Support

  • Prior experience in a Business Management role
  • 5+ years experience in wholesale / corporate / investment banking; experience with Custody product a plus
  • Strong track record in finance and accounting, working towards a professional accounting qualification a plus
  • Excellence in execution – A “self starter” who is able to operate autonomously and in a different location to their direct manager,  an ability to face of to senior people in the Americas region, demonstrates a willingness to take initiative and work independently,  a problem solver
  • Demonstrated ability to influence business leaders and partner well, particularly as part of a global business
  • Commercial acumen – Ability to understand and grow the strategic business vision; focus on improving the bottom line
  • Effective communicator – Ability to create logical and conclusive presentations, distilling complex subject matter into management-ready materials
  • Sound judgment, professional maturity and personal integrity, strong work ethic, proactive and results-oriented outlook, possess courage to ask tough questions and challenge the status quo
  • Strong attention to detail
  • Great team player
  • Able to collaborate across lines of businesses and work with central/corporate organizations, building a strong network
  • Expert Microsoft PowerPoint and Excel skills

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