Apply Now    

Associate Senior Editor

Req #: 180000148
Location: New York, NY, US
Job Category: Digital
Job Description:

About Chase:

 

Chase, the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), provides financial solutions to help individuals, businesses, municipalities and not-for-profits meet their everyday needs. We empower our customers to achieve their financial goals. We invest in our communities and fuel economic development. We lead banking innovation by delivering award-winning tools and services that make our customers’ lives easier. And we couldn’t do any of it without dedicated employees who use their talents and energy to make a difference for our customers.

 

           Auto Finance purchases auto loans and leases from a national network of automotive dealers and makes auto loans directly to consumers through bank branches and online at chase.com. For over 30 years Chase has been a leading provider of auto financing, having relationships with more than 75% of all U.S.-franchised automotive dealers.

 

           Business Banking provides deposit, credit and cash management services to more than two million companies. For the fourth year in a row, Chase has been the nation’s #1 SBA lender (based on number of approved loans) and the top SBA lender to minority and women-owned businesses.

 

           Card Services is the #1 credit card issuer in the U.S. (based on outstandings), offering a wide variety of general and partner-based credit cards to meet the needs of individual consumers, small businesses and corporate clients.

 

           Chase Paymentech is a leading provider of merchant services, offering proprietary platforms that enable integrated solutions for all payment types, including credit, debit, prepaid stored value and electronic check processing as well as digital, alternative and mobile payment options.

 

           Chase Wealth Management encompasses our Chase Private Client (CPC) and Chase Investment Services businesses. Through a dedicated team of a banker and J.P. Morgan Advisor, Chase Private Client brings our affluent clients concierge banking from Chase and access to the investment expertise from J.P. Morgan. Chase Investment Services provides investment products and solutions to a broad range of Chase customers through Chase Investment Advisors.

 

           From opening a first checking account to saving for college to planning for retirement, Consumer Banking serves 23 million households at some of the most important points in our customers’ lives. With more than 20,000 ATMs and 5,600 locations nationwide, Chase has the largest ATM network and the second-largest branch network, as well as the #1 most-visited banking web portal in the U.S.

 

           Mortgage Banking helps customers achieve and sustain homeownership by offering purchase and refinance home loans to first-time and experienced homebuyers, servicing residential mortgage loans, and providing affordable solutions to customers struggling with their mortgage payments.

 

 

Associate Senior Editor:

 

Chase is undertaking an aggressive digital transformation that builds on our successful mobile and online service offerings. We’re invested in using digital innovation to deepen customer engagement and profitability; position us as the undisputed leader in digital financial services and payments; and enable us to deliver the highly personalized, real time experience customers increasingly expect.

 

Our digital channels support more than 32 million active customers. Nine million customers interact with us daily, making Chase the most visited banking portal in the U.S. Within Consumer and Community Banking, we’re responsible for setting and executing strategies that align with business objectives and drive digital innovation, helping us to establish the best digital banking customer experience in the industry.

 

The Chase Digital team is responsible for enhancing the desktop, mobile and tablet experiences for our current and prospective Chase customers. We’re looking for a top-notch editorial strategist with:
  • At least two years of experience planning content strategies for responsive sites.
  • At least five years of experience writing and editing customer-facing content for the digital space.
  • Experience in banking and financial topics (preferred but not required).
  • Experience working in an Agile development environment is a plus.
  • Experience as part of an eCommerce team is greatly preferred, as is experience with an online marketing agency.
  • Subject-matter expertise in web content and ability to represent this discipline to others across the company.
  • Experience working in cross-functional teams, interacting with graphic designers, usability specialists, product managers, legal and compliance experts, and line-of-business owners.
  • Excellent verbal and written communication skills, with a thorough knowledge of the English language, grammar, spelling, punctuation, and usage.  Spanish language proficiency is a plus, as is a firm understanding of the Associated Press style guide.
  • Minimum of a bachelor's degree, preferably in English, Journalism, Marketing, Advertising, or other communications-related field.
  • Proficiency in Microsoft Word and a working knowledge of Microsoft Excel and Microsoft PowerPoint.  Basic HTML skills and experience with graphic design software is preferred. Should have a good basic understanding of web technology and publishing.
  • Exceptional project management skills, including the ability to manage schedules and deadlines for multiple projects. 
  • Experience adhering to documented standards for copy, obtaining feedback and approvals from clients, and revising documents according to that feedback. Must be able to produce copy that's consistent with Chase's voice and tone.
  • Experience enforcing best practices and processes from the start of the project life cycle to the project’s official launch.
Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Other Information

Apply Using LinkedIn

You can also apply using your LinkedIn® profile. It may save you some time because your information will be automatically transferred into our system. Just click on the LinkedIn logo when you get to the application screen and follow the directions.

Submit an Updated Résumé

During the application process, be sure you have an up-to-date copy of your Résumé, your cover letter and any other documentation you would like to submit.