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CIB - WCOB Quality Control - Associate - based in Sao Paulo

Req #: 170123376
Location: São Paulo, SP, BR
Job Category: Operations
Job Description:
  • Be part of a dedicated functional team for Quality Control Client Onboarding and KYC activities for Latin America that provide the following support:
  • Perform KYC (Know Your Customer) and client documentation analysis in support of the approval of new customers and amendments to existing ones, identifying and applying regulatory requirements of the different applicable jurisdictions and internal procedures.
  • Study of legal and commercial documents, in order to understand client´s activity, structure, and risk associated.
  • Obtain a general understanding of and execute AML (Anti money laundering) policies and internal procedures, in accordance with local and global principles.
  • Quality Control activities: In-depth knowledge of procedures and systems to ensure onboarded clients are compliant with all applicable rules, protecting reputation, assets and finances of the bank.
  • Offboarding, Renewal and Remediation tasks.
  • Ensure Standard Operating Procedures are updated reflecting the latest procedures.
  • Teamwork with other supporting areas such as Legal, Compliance, Internal Controls, Technology, Client Services, as well as with other Regional and Global Quality Control Client Onboarding teams.
  • Prepare data or reports as required by regulatory needs related to clients.
  • Produce and maintain client set up metrics from a regional perspective.


Desired Skills and Experience:
  • Lead or Participate in special projects.
  • Organize workload among different team members, define priorities.
  • Excellent verbal, written and interpersonal communication skills
  • Highly organized, proactive and motivated with strong prioritization skills, innovation and problem solving skills, and a control mindset, with the ability to deliver value-added support to business partners and clients in a timely and accurate manner.
  • Sense of urgency/ability to work well under pressure and tight deadlines
  • Demonstrates flexibility and willingness to accept new assignments and challenges in a rapidly changing environment, as well as handling multiple task and changing priorities on a daily basis
  • Lead meetings or conference calls with internal clients providing status on processes.
  • Excel skills (Word and PowerPoint a plus)
  • Previous experience on managing a team of analysts
  • Project management skills
  • University degree.
  • Fluent English is mandatory, both written and verbally. Formal communication in English is required on the daily tasks.
  • Prior experience with deadlines for time sensitive projects
  • Prior experience in documentation management
  • Relevant experience (over 5 years), preferably within a financial institution
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