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Wage Garnishment Specialist

Req #: 170123726
Location: Newark, DE, US
Job Category: Human Resources
Job Description:


JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


 Corporate Human Resources plays an integral role in designing, implementing, and managing global initiatives across the firm.  The functional areas within Corporate HR include global Recruiting, Training, Talent and Development, Career Management, Diversity, Compensation, Benefits, Employee Relations, Technology, Finance and HR Service Delivery ( HRSD). Our Human Resource professionals within these areas are among the most talented and innovative in the industry. They take a proactive approach to identifying and proposing solutions to organizational challenges, often working side by side with business managers to attract, manage and retain high-potential talent. Through a focus on continuous improvement and long-term success, Corporate HR helps refine our corporate culture, define our firm wide vision and reinforce our reputation as a world-class employer.



Global Human Resources Service Delivery (HRSD) is a best-in-class, global HR Service Delivery organization of approximately 650 people, servicing the entire global population of JPMC, currently totaling over 260,000 employees worldwide, in 60 countries. In addition to ensuring our employees are paid on time, HRSD provides vital services in the area of HR Risk Management, accessHR, Workforce Analytics (Surveys) and On/Off boarding employees. Our efforts are focused on supporting the firm achieve its strategic priorities by leveraging these core principles that define the group’s culture and provide the basis for planning and decision-making in all areas: Superior Employee Experience; Operational Excellence; Efficient Global Coverage and Commitment to our People.



The North American Payroll team services the North American countries with primary oversight for payroll operations including all facets of downstream support. The overall North American Payroll organization has four main work streams; Payroll Operations, Timekeeping, Case Management and US Payroll Tax & Accounting; with a regional model of U.S. employees primarily based in Delaware and a large presence in our Bangalore shared services center.



Key Responsibilities

Responsible for processing a high volume of mail received in the Garnishment area and an authorized signer for Wage Garnishment Sworn Documents:


  • Open all mail received in our mail drop box

  • Determine if mail belongs to group or needs rerouted

  • Determine employees status via AnswerKey

  • Log mail into a MS Access Database

  • Prepare and scan into iGDS

  • Send daily mail via FedEx to ADP

  • Records management

  • Notarize Sworn Documents

  • Become an Authorized signer for Wage Garnishment Sworn Documents and maintain a high level of quality

  • Validate Sworn Documents via PeopleSoft Query and Court Orders

  • Interpret and make necessary correction(s) to Documents

  • Mail Garnishment Sworn Documents on a daily basis

  • Other duties as assigned


Office Hours:      8:00am-5:00pm EST












  • Familiarity with document management is a plus

  • Excellent organizational skills with attention to detail

  • Must be able to work independently and effectively as a team member

  • Ability to maintain a high degree of confidentiality

  • Ability to manage a high volume of workflow through peak volume periods

  • Experience with PC skills, including MS Windows & Office Suite

  • Notary Public







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