JPMorgan Chase & Co. is a leading global financial services firm with assets of $2.6 trillion and operations in more than 60 countries. With over 240,000 employees, we serve millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional, and government clients. Our major business units include Asset & Wealth Management, Corporate & Investment Bank, Commercial Banking, and Consumer & Community Banking.
Best in class data management is a top priority for the Firm. Accurate data about clients, products, and prices as well as other information is critical for every transaction, from making a loan to an individual to executing a derivative trade with a large institution. High quality data is fundamental for daily operations, managing capital and liquidity, and providing transparency to shareholders and financial markets.
Global Reference Data Operations (GRDO) is a group within Firmwide Data Management. GRDO consists of over 800 staff globally and services all businesses within the Firm. Our team enables the company to evolve to a more integrated data management strategy, which is globally consistent and supports business, finance, risk and regulatory requirements. Data is sourced, validated, mastered and distributed via the Firm’s strategic architecture. Our reference data processes and systems are managed by several teams. To support our growth, the Firm has established an additional location in Poland for a technology and operations team that will be responsible for managing enterprise reference data, including Client, Product, Pricing, Financial, Instrument, and Common reference data.
Responsibility of the Associate will be
To ensure that BAU is processed as per Service Level Agreements (SLAs)
To be proactive in identifying process and knowledge gaps, and effectively manage escalations
Prioritize and manage projects requests in conjunction with BAU requests
Conduct and record weekly team meetings and raise all best practices
Identify opportunities for increasing operational efficiencies
Ensure that the team has effective Quality Check process in place
Should display an appreciation of control, quality and risk related issues. Ensure existent controls are followed by team
Interact and communicate with the business partners / requestors on regular basis to help them manage their expectations
Interact with the team on daily basis, conduct monthly one-on-one meetings with each member
Should manage training needs of the team along with ensuring completion of the mandatory targets
Performance management, conduct appraisals , complete action plans for people development
Workforce management, scheduling & rostering, leave planning
Ensure Business Contingency Plan strategy is in place for the team
Provide Monthly Performance Metrics
Assist in projects on data interfaces between systems such as defining project scope, data requirements and sources/resources
Ensure updating of SOPs/ Issue Logs/ Exception Logs– Current version to be updated on Share--point
Ensure that the Daily Checklist is signed off by the team including Team Leads
Participate in special projects revolving around data cleanups, process improvement analysis and reporting. To plan & estimate efforts during analysis & requirements gathering phase
Convert business problem statements into cost effective, scalable, reliable & user friendly solutions
Required Skills and Qualifications
- University Graduate
- 8 - 10 + years of experience financial services or related industries including Operations
- 5 years in a supervisory role and managing people
- Excellent communication skills both oral and written
- Ability to manage global partners and requestors
- Ability to handle matrix reporting for self and teams
- Controls and innovation mindset
- Focus on Client, Quality and Control environment
- Good People Skills and ability to drive energy levels within the team
- Good Analytical and Problem Solving Skills
- Excellent Time Management Skills and highly result oriented.
About J.P. Morgan’s Corporate & Investment Bank
J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Further information about J.P. Morgan is available at www.jpmorgan.com.
JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer.