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ED - Analytics Director, Strategy & Innovation

Req #: 180003056
Location: Wilmington, DE, US
Job Category: Operations
Job Description:

Due to the significant growth in digital adoption, emerging technology and changing customer needs, the Analytics Director will help drive data driven decision making improvements for our customers, as well as strategic innovations, cross-LOB.  Reporting into the Head of Analytics for Strategy and Innovation, the director will partner with the Innovation team and other key stakeholders to create and drive bespoke reporting, pilot new applications, and through advanced analytics deliver insights that inform the R&D function and customer journey redesign.

 

Key Responsibilities:

 

  • Establish thought leadership regarding new approaches and the development of the analytical community to support business growth and objectives
  • Design effective data architecture and technology infrastructure to support analytical activities
  • Serve as a center of excellence for Big Data, advanced analytics (i.e. Hadoop), data science, and predictive analytics
  • Spearhead new analytical processes and modeling to drive actionable insights (i.e. Clickfox)
  • Own all measurements and scorecards to track business impact of analytical activities, strategy and innovations
  • Work successfully with unstructured and real-time data across the firm
  • Provide business functions with access to support for both data and analytics
  • 6-10 years of Analytics experience with a focus on large datasets and
  • predictive analytics
  • Exceptional analytical, project management, decision-making and resolution skills
  • Strong passion for growing engaged customers and deep understanding of business drivers
  • Digitally savvy with the ability to synthesize large amounts of data to tell a relevant story
  • Strong quantitative and critical thinking skills with the capacity to quickly learn and develop new strategic frameworks
  • Strong ability to influence and communicate with stakeholders across functions and at all levels (business, technology, operations, executives, peers and staff) 
  • Proven communication skills, both verbal and written, with ability to present to varied and large audiences
  • Proven change management capability
  • Capable of navigating in dynamic and complex organization environments
  • Bachelor's degree required, advanced degree is desired with preferred concentrations in Math, Statistics, Economics or similar quantitative disciplines

 

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