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CIB-CAO, Senior Administrative Assistant

Req #: 180003811
Location: Jersey City, NJ, US
Job Category: Admin/Secretarial
Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

 

As a Senior Administrative Assistant, you will perform diverse secretarial duties and administrative functions requiring extreme confidentiality, initiative and sound decision making and coordinate efforts with other assistants supporting the CIB CAO, FI Spread Tech team. You will rely on excellent organization skills and the ability to effectively handle multiple priorities with timely follow through. You will need to adapt procedures, processes and techniques to the completion of assignments and in line with the department’s activities and goals. Duties also include international/domestic coordination of travel for 2-3 EDs, calendar management, organizing internal and external client meeting. This role will be part of an admin team who will back each other up.

Responsibilities
• Support team under senior executives (~10-20 as needed)
• Calendar Management/ Outlook - Schedule internal/external meetings and appointments; coordinate conference rooms /calls and disseminate all logistics to meeting attendees
• Client Conference Event Planning Skills – Organize, gather and enter details for upcoming client events / meetings / Town Halls / Group Management Meetings
• Travel – Coordinate domestic and international; travel arrangements (air, hotel accommodations and ground transportation) with travel agency; prepare detailed itineraries, required travel visas/documents, and assure accuracy and timely delivery of plans/tickets to travelers
• Expense Management – Concur. Compile and submit expense reports in a timely manner, order and maintain office supplies.
• Answer phones professionally, field phone calls, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner
• Manage IT inventory
• Assist in ad hoc technology moves
• Use of JPMorgan internal databases: IBID, EURC, e-Purchase, FSR +
• Distribute incoming mail and faxes, prepare and send packages via mail, messenger and federal express
• Manage requests for printing, binding of materials as needed
• Assist with overflow, special projects, assistant back-up coverage and day-to-day tasks

Technical:
• Use of Microsoft Suite: Excel, Word, PowerPoint, and Outlook
• Ability to learn procedures and proprietary systems quickly
• Knowledge of Concur
• Use of JPM Internet/Intranet

 

• Interpersonal and communication skills, both written and oral, and excellent telephone etiquette
• Organized and detail-oriented with strong commitment to accuracy
• Handle regular activities without prompting, and escalate appropriately
• Use of tact and discretion when dealing with confidential matters; proven experience interacting with senior management
• Ability to work closely and in partnership with other Assistants
• Sound judgment and problem-solving skills
• Confidence to complete projects with limited supervision
• Must exhibit a high degree of motivation, sense of urgency and professional demeanor
• Ability to multi-task and ensure multiple projects are completed on time
• The ability to be an integral member of the team and understand group priorities

 

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