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Program Management Office - Project Manager - VP

Req #: 170123050
Location: Hyderabad, AP, IN
Job Category: Technology
Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


Global Technology Infrastructure (GTI) is the technology infrastructure organization for the firm, delivering a wide range of products and services, and partnering with all lines of business to provide high quality service delivery, exceptional project execution and financially disciplined approaches and processes in the most cost effective manner. The objective of GTI is to balance both business alignment and the centralized delivery of core products and services. GTI is designed to address the unique infrastructure needs of specific lines of business and the demand to leverage economies of scale across the firm.


The GTI Program Management Office provide project management services to clients with qualified project management professionals that lead GTI programs and projects using Standard Project Management execution practices, tools and templates. As a Project Manager, you will be responsible for for the management of complex technology related programs and projects including LOB Technology demand, end user, network, distributed, mainframe, cyber security and real estate build out related services and technologies. These projects support the growth and operational stability of the JPMC business in addition to delivering enhanced technology and cost reductions into the operating environment. This is a senior role involved in the different stages of the success of a project including: the funding, planning, scheduling, implementation and tracking process 


You will be driving the delivery of projects in the portfolio across all services working closely with multiple GTI & LOB technology teams while interfacing with senior managers and stakeholders in the organization. Strong leadership, excellent oral and written communications and the ability to remain calm and perform under pressure are a must have.


Key Responsibilities


       Responsible for running complex projects.

       Ensure projects are delivered with high quality, on scope, on time & on budget

       Manage project financials to include developing business cases, forecasting, understanding P&L, depreciation etc.)

       Keep all projects on track escalating decisions to executive sponsors as necessary

       Organizing the design and development of the Project

       Ensure risk management strategies are followed and reviewed within guidelines

       Plan and set project goals and milestones based on approved SOW, IDD, etc.

       Responsible for development of requirements  documentation and targets accordingly

       Identify and secure resources including project team, vendors and consultants

       Detect and solve project issues effectively

       Supervise the project management team

       He/she must make sure proper project management standards and rigor is applied

       Acts as the communications conduit to executive sponsor & project stakeholders; conducts regularly scheduled briefings/status updates

       Serve as single point of contact for project level issues / questions / escalations

       Prepares and/or provides project reporting, metrics, scorecards, etc.

       Leads technical projects from initiation through implementation

       Collaborates effectively with peers & broader technology teams to ensure successful deliveries

       Responsible for coaching and mentoring less experienced team members

       Role may also include people management responsibilities


Work Experience


       Substantial IT Project Management experience, or relevant business or team leadership.

        5-10 years experience with projects in multiple technologies, functions (e.g. transaction management, risk management etc.)

       Strong knowledge of industry standard project management tools for financial and project reporting (i.e., Clarity, Beeline, etc.)

       Formal project management training and discipline knowledge required

       Knowledge of technologies, systems, drivers and trends in global investment banking environments backed by a solid understanding of the banking industry fundamentals

       Knowledge and understanding of banking regulatory, compliance, risk and security aspects

       Proven experience managing geographically distributed and culturally diverse work-groups

       Knowledge of Permit to Build and Permit to Operate

       Extensive experience with high dollar projects with a large amount of complexity and customer focus

       Expert at delivering high quality projects on time & within budget

       Extensive experience at presenting metrics to key stakeholders

       Proven experience in working with Outside Service Providers/Vendors/Customers

       Excellent oral and written communication skills across functions and teams, up and down the chain of command

       Listening and gathering customer/user inputs. Simplifying complex topics for non-technical audiences and preparing quick pointed summaries for executives and stakeholders

       Ability to motivate Project team

       Strong leadership & analytical skills

       Strong negotiation & influencing skills

       Strong stakeholder management & customer focus

       Strong knowledge of IT Environment


Technical Skills


       Project Task Estimation, Resource Scheduling

       Compliance to Risk Management and Cyber Policies

       Management and escalation of  underlying project Risks/Issue/Change

       Adherence to Standard Project Lifecycle

       Budget / Financial Management including Business Case completion

       Evaluation of impact to Total Cost of Ownership for multiple simultaneous, complex projects 




       Bachelor's degree or equivalent professional experience preferably in the financial services industry

       PMP, MSP, Six Sigma, or other formal project management discipline preferred; familiarity with SDLC and Agile delivery practices beneficial

       Excellent oral and written communication skills across functions and teams, up and down the chain of command

       Proven ability to lead project teams in delivering on time, high quality solutions

       Experience with Project Task Estimation, Resource Scheduling, Risk Management, and Issue Management

       Collaborates effectively with peers & broader technology teams to ensure successful deliveries

       Ability to listen, analyze, influence, negotiate and use judgment to solve complex issues in order to accomplish project goals


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