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Wholesale Client Onboarding - ProductDelivery Business Analyst - Associate -Tampa

Req #: 180001671
Location: Tampa, FL, US
Job Category: Operations
Job Description:
The Wholesale Client On-boarding (‘WCOB’) program is a cross line of business program within the Corporate & Investment Bank (‘CIB’), focused on building a global platform to streamline the client on-boarding process. This transformation program's goal is to implement a standardized and consistent client on-boarding approach in order to deliver a best in class client experience.

 

Department Overview:

Product Design & Development (‘PDD’) supports WCOB to manage high risk enterprise projects, leveraging best-in-class

project management skills and strong functional / architectural expertise. The PDD team implements solutions to

the most complex problems. We develop cutting-edge processes enabling the firm to operate with maximum efficiency, in

compliance with regulations and in new markets and products.

 

Position Overview:

The PDD team are seeking a strong project analyst to support ongoing and incremental work. The complexity of the

projects require strong analytical and collaboration skills to design and implement innovative solutions. The candidate

will ideally be able to switch gears between project management, business analysis, technical analysis (including data

analysis) and process and system design. The projects sit within the Business Intelligence arm of PDD and as such

experience with reporting and/or data analytics would be beneficial. The current scope of projects for this role includes

business intelligence to be delivered to Money Laundering Reporting Officers (‘MLROs’) in order for them to discharge

their governance and oversight duties, plus process management & data-driven planning tools for the complete spectrum

of WCOB processes (client on-boarding, know your customer (‘KYC’) due diligence, client exits, etc.).

 

Primary Responsibilities:

  • Partner with the business and existing application development teams to understand functional and data requirements for multiple business processes.
  • Identify functional, non-functional, and technical challenges. Address these challenges on all levels of the solution implementation: functional design, application structure, physical deployment components.
  • Understand company-wide strategic architecture, cross impacts and promote strategic solutions for the program applications.
  • Actively participate in design authority activities, propose adoption of new standards and technologies to bring new functional capabilities, reduce implementation lifecycle, increased performance, reduce support and maintenance cost.
  • Develop strategic blueprints and roadmaps that are aligned with the needs of the business.

Other Responsibilities:

  • Leads technical projects from initiation through implementation including phases such as planning, analysis, design, development and implementation.
  • Ensure quality of deliverables, set development standards in areas of code quality, test coverage, cycle execution, monitoring, logging, exception management, and others.
  • Collaborate and build relationships with other development teams, production support and operations partners, and business clients.
  • Define the infrastructure model, collaborate with infrastructure team.
  • Establish, and regularly update, multi-year strategic target state platform information and reporting.
 

Experience / Qualifications:

  • Ideal candidate will have 5+ years of relevant experience within a project capacity (e.g. PM, BA, TA. etc.).
  • Technical discipline with 5+ years of relevant development life cycle experience in systems and applications management including systems/application design.
  • Business Intelligence technical experience would be a big advantage e.g. SQL Server, SSIS, QlikView, Business Objects, RDBMS & data models, etc.
  • Demonstrated ability to drive technology project success leveraging both Waterfall and Agile methodologies, values, and processes.
  • Strong technical skills, dedication, innovation, drive for excellence.
  • Effective influencing and persuasion skills with groups not directly working for you; ability to build consensus.
  • Effectively leverage relationships across global, diverse technical SME population.
  • Experience architecting and contributing to the development and execution of strategic technology initiatives.
  • Self-starter, motivated, works independently.
  • Continuous eye for improvements.
  • Strong analytical skills and attention to detail.
  • Strong oral and written communication skills.
  • Flexibility to handle multiple tasks and changing priorities.
  • Monitor tight deadlines or unexpected requirement changes.
  • Willingness to ask questions, challenge the process and seek out answers.
  • Quickly grasp and master new requirements and related knowledge.
  • Project and risk management skills, including issue resolution.
  • CIB knowledge preferred.
  • Project management tools and software: Microsoft Project, Excel, SharePoint.
  • Proven experience managing and working with culturally diverse and geographically distributed teams.
  • Experience working through entire application lifecycle.
  • Demonstrated ability establishing credibility with business executives, along with presenting to and influencing senior management.
  • Experience in global platform development in financial industry.
  • Experience working in an offshore/onshore model and managing relationships within a virtual team across levels and locations.
  • Ability to lead, delegate, motivate, and support resources to achieve high delivery demands.
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