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Legal - Learning and Development - Project Management Analyst

Req #: 180003436
Location: New York, NY, US
Job Category: Legal
Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


The Legal Department of JPMorgan Chase & Co is responsible for the provision of legal services to the Corporation.  The legal department is predominately organized by practice groups that conform to the organization of the Firm's lines of business (LOBs) and corporate staff areas, allowing the legal staff to work closely with specific groups on a daily basis. Each line of business has an LOB General Counsel, who is the Practice Group Head and who reports to the Firm's General Counsel.

Coordinator Job description

The Legal Learning and Development team, a department in The Office of the General Counsel, designs, develops and delivers innovative and custom learning and technology solutions to the Legal department community.  As a part of that effort, the team also runs continuing legal education programs.  The team is seeking a highly motivated Coordinator to support all of the department’s initiatives. 


The Coordinator is responsible for helping to organize and execute Legal Learning globally.  This individual will report to the Learning Manager and work closely with a small team of peer coordinators as well as the business to ensure the smooth and successful delivery of our initiatives. The Coordinator also is responsible for maintaining the organization’s learning processes, procedures and calendars.

Key Responsibilities:

  • Supports Learning Manager in organizing, executing and tracking Legal Learning programs globally, providing end-to-end coordination for all aspects of the department
  • Day-to-day planning and execution of classroom and virtual instructor-led programs as well as eLearning programs, including managing participant lists
  • Coordinates all logistics for programs, including booking rooms, audio/visual, liaising with the conference center on requirements, recording and editing, and food
  • Schedules internal speakers/subject matter experts and/or vendors and collects and ensures delivery of presentations for programs
  • Inputs and maintains accuracy of data in e-training platforms
  • Maintains department training calendar
  • Maintains department processes and procedures
  • Responsible for training assignments and attendance
  • Primary point of contact for learner and systems questions and issues
  • Ensures adherence to applicable global processes and procedures to maintain consistent client learning experience across all programs
  • Implements measurement strategy, including collecting pre and post program evaluations, evaluation summaries, as well as monthly and quarterly scorecard reporting
  • Maintains and organizes electronic files on share-drive and project share point
  • Produces metrics for management reporting, status reports and presentations using Excel, PowerPoint and Word
  • Proposes process improvements and enhancements

Qualifications of Successful Candidates:
  • 1 - 3 years of project management experience
  • Strong project management skills with meticulous attention to detail, timing, deadlines and organization
  • Experience managing a learning management system
  • Experience producing metrics for reports and metrics
  • High degree of flexibility
  • Must be proactive- including escalating issues and proposing solutions
  • Ownership of quality product and product delivery
  • Ability to work independently and on a fast-paced collaborative team
  • Ability to manage multiple priorities and responsibilities
  • Driven, enthusiastic and positive “can-do” attitude
  • Superior teamwork skills and willingness to seamlessly back-up team members on the fly
  • Strong written and oral communication skills
  • Strong interpersonal and relationship building skills
  • Comfortable speaking to large and small groups
  • Ability to manage stressful situations
  • A enthusiastic personal learning and growth mentality
  • Flexibility in work hours as required by training programs
  • Proficiency in Microsoft Office applications:
    • Excel - proficiency with formulas (vlookup), pivot tables, filters, charts etc.
    • Word - proficiency with mail merge, formatting and templates
    • PowerPoint - proficiency creating and editing presentations with graphics, tables, and charts
    • Learning management system
  • Familiarity with financial services industry and/or the legal industry a plus

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