Chase is seeking a highly effective Associate, Digital Product person to help support the end-to-end Digital Account Opening (DAO) shopping experience. In this role, the candidate will drive Chase’s evolving online and mobile experience so that customers can shop for products easily from the convenience of wherever they are and however they choose. He or she will work with/for product managers who are charged with owning the full DAO launch and evolution. This team will focus on the consumer business but also partner with other business groups in order to ensure a consistent Chase experience. Collaboration with other business and engineering product owners, as well as other cross-functional support groups will be required to develop a unified, comprehensive, and compliant customer experience.
The ideal candidate understands the broader digital financial services shopping landscape and is able to identify and tangibly bring to the life the evolution of the digital account opening experience. Comprehensive understanding of product management and its specific role as the end-to-end owner is critical. This role will specifically require a deep sense of teamwork and walls-down approach in order to succeed.
2+ years of experience with Digital products and services
Structured thinker, effective communicator with excellent written communication skills;
Familiarity with the business services and offerings associated with Chase;
Proactive, able to work well under tight delivery timelines; ability to operate in a fluid environment;
Commitment and self-motivation suitable to a start-up team;
Demonstrable experience working in financial services, retail banking, digital payments, e/m-commerce, online and mobile platforms, etc.
Bachelor’s degree required
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