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Wealth Management - Reconciliation Specialist

Req #: 170114346
Location: Newark, DE, US
Job Category: Operations
Job Description:
 As a Reconciliation Oversight Specialist you will be responsible for the timely and accurate completion of the daily unit work flow.  This position requires the incumbent to have working knowledge of the reconciliation process.   This person will be accountable for updating processes, procedures and recommending improvements.   The person selected will be responsible for identifying and resolving complex issues by suggesting creative solutions, process improvements and performing root cause analysis and trending related to their process, ensuring that actions are taken to minimize losses.  This position requires constant interaction and effective communication with peers, Operations team and management.  Core responsibilities include but are not limited to:
  • Reconcile and analyze activity and raise questions or issues as soon as discrepancies occur
  • Serve as a Reconciliation Subject Matter Expert in the resolution of complex reconciliations
  • Liaise with India and  Operations and take ownership for timely research and resolution of all issues needing follow up and resolution
  • Liaise with operations and technology staff to resolve system and operational issues that require tickets to be opened due to system limitations and constraints
  • Ensure that issues are properly escalated, recorded and resolved
  • Provide internal training on best practices around complex processes and reports
  • Prepare and review trending analysis and management reporting for various products. 
  • Understand end to end reconciliation processes to identify risk and assist with creation of mitigating controls
  • Accounting / Finance Degree preferred, business or business-related discipline ( or equivalent work experience)
  • Strong Excel skills
  • MS Access database knowledge a plus
  • Knowledge of Securities a strong plus
  • Ability to work in a fast-paced environment and demonstrate ability to multi-task
  • Ability to troubleshoot system issues and complex issues to provide timely resolution
  • Expert analytical, research, and problem resolution skills (including follow-up); detail oriented
  • Demonstrates highest levels of flexibility, teamwork and control in dealing with business partners and colleagues at all levels
  • Strong and effective interpersonal as well as written and verbal communication skills
  • Ability to learn and retain complex information quickly
  • Intermediate to expert proficiency with Microsoft Outlook, Word, Excel, and Access
  • Demonstrated ability to exercise judgment and independent decision making
  • Responsible for assisting in training for newly hired staff
  • Responsible for updating and creating new and revised procedures
  • Ability to access and process information and work under minimal supervision
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