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Force for Good Global Lead - VP

Req #: 180006244
Location: London, ENG, UK
Job Category: Technology
Job Description:


Technology for Social Good, Diversity and Inclusion (TFSG D&I) focuses on fostering a more inclusive, diverse and innovative culture across Global Technology through strategic and social good programs that attract, develop, inspire and retain a highly engaged workforce.  Current programmes include Force for Good, Code for Good, Youth Programs and Diversity & Inclusion.


This Global Lead role oversees the strategy, direction and execution of Force for Good. This 8 month development program aligns teams of JPMC technologists with socially focused organizations to build sustainable software solutions to advance the organization’s missions. As part of the two-year Technology Analyst Program (TAP), Force for Good provides JPMC’s new graduate technology talent with a practical experience to deliver sustainable cloud-based technology in an agile discipline. The program also provides experienced technologists with an opportunity to hone skills and mentor the junior technologists’ journey. The program ties closely to JPMC’s Global Technology Vision of Advancing You /Continuous Learning and aims to increase Agile and Cloud adoption more broadly across the firm.


In the Force for Good Global Lead role, the candidate will manage a global team of regional program managers and work closely with the internal partners and senior stakeholders in the following areas: Global Technology Organization, Global Technology Recruitment and Training teams, Global Philanthropy/Foundation, Marketing and Communications teams. The candidate will also have an external facing role of working closely with non-profits, social enterprises and other corporates running employee engagement pro-bono programs.





This role requires a wide variety of strengths and capabilities, including:


  • Working closely with internal and external stakeholders, define the Vision and multi-year Roadmap for the program. Ensure buy-in and alignment on the model and path forward.

  • Review and revise the delivery model ensuring a sustainable resourcing model that meets the needs of internal and external participants

  • Oversee execution by and provide support to a team of FFG regional managers ensuring global adoption of program structure and framework with regional/site-based nuances as appropriate

  • Own the financial management of the program including budgeting and reconciliation across global markets

  • Define KPIs (in collaboration with internal partners) to measure and evaluate program outcomes; track and report against the KPIs to internal stakeholders.

  • Measure and communicate business value and impact of program on FFG participants’ change journey to Agile and Cloud adoption and Continuous Learning

  • Manage coordination between workstream owners across all regions and functional roles (Recruiting, Marketing, Philanthropy, Conference and Facility Services, Business Leads, Internal Business Units and Technology Participants)

  • Architect and ingrain sustainable, risk-sensitive governance program model between regional program managers, technology site ambassadors, agile coaches and participants

  • Develop delivery calendar and training content – partnered with internal JPMC SMEs - relevant to program objectives, specifically Agile and Cloud adoption

  • Partner with Recruitment, Employer Brand and TAP Program Management teams to ingrain program in recruitment journey and two-year full-time analyst program experience respectively

  • Identify, recruit and manage non-profit clients; working to source appropriately scoped projects and manage the relationships through our programs

  • Closely coordinate with other internal program owners (specific to training and development and employee recognition) and assist in the development of a comprehensive framework for employee engagement.

  • Develop and implement a communications plan to attract, engage and celebrate participants in our programs

  • Maintain strong relationships with Risk, Legal & Compliance to ensure that program risks are mitigated surrounding employee engagement and partnerships with participating organizations from a reputational, operational and technology perspective; conduct partner due diligence





  • Proven track record of success with project and/or program management, risk and knowledge management

  • Strong Influencer, with excellent intrapersonal and communication skills (written and verbal)

  • Comfort with public speaking, leading webinars, large conference calls and comfortable being in front of and presenting to large audiences

  • Previous experience managing a team of globally distributed individuals

  • Technology experience (either in App Dev, Business Analysis, Infrastructure or Quality Assurance) is strongly preferred

  • Strong preference for background in delivery of largely scaled Training & Development program(s)

  • Experience in Agile Development and Cloud Adoption is preferred

  • Clear understanding of Risk, Controls and Compliance implications for program is required

  • Ability to leverage existing or quickly develop new networks of internal and external stakeholders to drive programs

  • Passion for non-profits and the social good sector, previous experience not a requirement but is preferred

  • Able to work autonomously, as well as a good team collaborator

  • Strategic as well as detail oriented, hands on

  • Ability to juggle multiple activity streams

  • Flexible and able to work well in a fast-paced and dynamic environment

  • Creative and comfortable with framing completely new concepts and programs, often forging through uncharted territory

  • Able to work autonomously, as well as a collaborate in a global matrix managed organization


Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You’ll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.


 When you work at JP Morgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologist design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cyber security, machine learning and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.


 At JP Morgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.


About JPMorgan Chase & Co.

J.P. Morgan serves one of the largest client franchises in the world. Our clients include corporations, institutional investors, hedge funds, governments and affluent individuals in more than 100 countries. J.P. Morgan is part of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.5 trillion.  The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase serves millions of clients and consumers under its J.P. Morgan and Chase, and WaMu brands.


J.P. Morgan offers an exceptional benefits program and a highly competitive compensation package.

J.P. Morgan is an Equal Opportunity Employer.



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