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Wealth Management, GTSS Risk and Controls, Associate

Req #: 180005410
Location: Newark, DE, US
Job Category: Operations
Job Description:

A Risk and Controls Associate in J.P. Morgan’s Global Trust & Estates Support Services is an integral component of supporting the Private Bank’s Trust and Estates business. This position focuses on the business resiliency, policies, procedures and controls of the various businesses which the Global Trust & Estates Support Services supports including real estate, mortgages & insurance, oil & gas, closely held, endowments and foundations and legal accounting.



  • Coordinate annual disaster recovery testing for Global Trust & Estates Support Services and maintain resiliency documentation including business impact analysis and business recovery plan
  • Coordinate the planning and completion of Risk and Control Self Assessments (RCSA)
  • Facilitate meetings with business managers and head of the business to review RCSA results
  • Assist in the creation of action plans designed to remediate identified risk/control issues and actively track the status of action plans coming due and escalate concerns as needed
  • Liaise with the Wealth Management Oversight Control Governance Team regularly on various initiatives including Business Resiliency, RCSAs, Controls Testing and other Special Risk and Control Topics
  • Coordinate annual review of policies and procedures to ensure they are in compliance with relevant firm-wide risk standards, policies and procedures and identify any gaps in controls
  • Assist Operations management team with governance of internal and external audits, as needed
  • Consolidate metrics / MIS reporting to senior leadership
  • Lead / participate in special projects for the Middle Office teams
  • Assist in the conducting end to end control reviews to ensure appropriate controls exist for all processes and facilitate the identification of process improvements to create efficiencies

  • An undergraduate degree or equivalent professional experience (3-5 years of risk and controls experience working in a team environment)
  • Ability to multi-task, prioritize issues / workload and successfully manage deliverables
  • Ability to successfully influence many different groups and individuals to deliver high quality and timely deliverables
  • Consultative in approach, understanding and anticipating business needs and proactively delivering solutions
  • Results-oriented with demonstrated commitment to deliver results
  • Strong verbal and written communication skills
  • Ability to work independently and be self-motivated
  • Ability to come up to speed quickly on new subject matter
  • Excellent organizational and problem-solving skills
  • Ability to analyze large data sets
  • Effective issue resolution and decision-making skills
  • Experience with operational risk analysis, process improvement, end-to-end process reviews and process flow mapping a plus
  • General knowledge of trust and estates and fiduciary responsibilities a plus
  • Project management experience a plus
  • Proficient in Microsoft applications, specifically Excel,  Visio, Word and PowerPoint

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