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Merchant Services - VP - Sales Strategy and Business Management - New York, NY - Plano, TX - Wilmington, DE

Req #: 180008413_1
Location: Plano, TX, US
Job Category: Operations
Job Description:

Merchant Services is the global payment processing business for JPMorgan Chase & Co.   Merchant Services is the world’s leading merchant acquirer with over $1 trillion in annual transaction volume in 2016. ChaseNet is a customized closed-loop proprietary payments platform, and Chase Pay is the firm’s new digital wallet that makes mobile transactions simple, safe and rewarding.  Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.


Business Analysis Manager is a member of the Field Strategy Performance Management team within the Merchant Service organization. This organization's core objective is to manage the performance and ensure the success of the Sales and Relationship Management organization.  This role will be heavily involved in all aspects of the Performance Management Function including, Incentive Compensation management, Scorecard Development and Management, Reporting and Analytics, and Rewards and Recognition.


 Key responsibilities:

  • Manage and provide thought leadership around Incentive Compensation process
  • Identify areas of opportunity to ensure Incentive Compensation plan is optimized
  • Develop comprehensive strategy to manage the administration of scorecards and performance goals
  • Design, develop, and maintain individual/ team based scorecards across Sales and Relationship Management
  • Interface closely with Business leaders on a regular basis to share progress on scorecards and performance results
  • Manage monthly and quarterly performance reviews with Business leaders
  • Assist with preparation (Data analysis and Presentation) for Compensation Governance committee meeting
  • Project Manage control initiatives to ensure appropriate processes and procedures are implemented
  • Represent team in key meetings with Business leaders

  • MBA Preferred; or Bachelors’ degree with minimum of 7 years’ experience working with a Client Facing organization;
  • Strategic thought leadership; business and/or operational strategy
  • Process improvement experience; identify areas of opportunity and develop processes to close gaps
  • Analytical experience; analyze large amounts of data to understand and summarize complex information
  • Demonstrated leadership capabilities
  • Complex problem solving skills
  • Strong Project Management skills
  • Strong time management skills
  • Comfort interacting with a broad audience; superior relationship skills 
  • Able to manage diverse initiatives and projects of varying lengths and scope
  • Excellent communication and presentation skills
  • Experience interacting and presenting to senior leadership
  • Experience managing incentive compensation plans (optional)
  • Six Sigma experience (optional)


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