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Business Systems Analyst

Req #: 180008297
Location: Chicago, IL, US
Job Category: Technology
Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
As a Business Analyst within Global Client Access, you will be part of the Information Management technology team responsible for Report Center (RC), Statement Center (SC), Enterprise Reporting Engine (ERE) and ACCESS Insight (AI) applications.
A Business Analyst is expected to partner with the development teams, product managers, UI designers, and testers to document the requirements for delivering ACCESS treasury products that meet the clients’ information needs.  The GCA Business Analyst is responsible for developing a keen understanding of the product offering and the sources of the data, and then translating this knowledge into functional and technical requirements.

Key Responsibilities:
  • Analyze impact of requested solutions and author user stories and other technical documentation as input to design and build activities
  • Work with appropriate parties to understand business and technology priorities, and advise on options, risks, and costs associated with requested efforts
  • Identify dependencies and coordinate with cross-impacted teams
  • Establish and maintain strong working relationships within the team and across the organization
  • Conduct story refinement sessions; assist in ABC Workshops, sprint planning and backlog refinement sessions
  • Maintain project documentation on wiki, JIRA and other repositories
  • Identify and escalate issues, explore alternatives and propose solutions
  • Assist the Test team to ensure that requirements documentation can be easily translated into test plans and conditions, and ensure that the proper testing is completed
  • Partner with Technology and Business PMs to provide required input to achieve project goals
  • 6+ years experience working in a Business Systems Analyst or similar role working on custom development applications
  • Critical and analytical thinking
  • Ability to communicate effectively both verbally and in writing
  • Ability to work and research issues independently while sharing information with colleagues as needed
  • Ability to organize and manage shifting priorities and projects
  • Ability to maintain detail focus and retain big picture perspective
  • Excellent interpersonal skills necessary to work effectively with a variety of individuals, departments and organizations
  • Experience with software development methodologies and practices (SDLC, Agile, Scrum, Waterfall, etc.)
  • Understanding of the treasury services business and core cash products
  • Knowledge of Microsoft Office products (Word, Excel, PowerPoint, Visio)
  • BA/BS in Information Technology, Management, Finance, or related discipline strongly preferred
  • Knowledge of cash management and EDI messaging formats (such as ANSI X12, EDIFACT, BAI, SWIFT and XML ISO20022) is a plus
Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world’s important corporations, governments and institutions. You’ll develop solutions for a bank entrusted with holding $18 trillion of assets and $393 billion in deposits.  CIB provides strategic advice, raises capital, manages risk, and extends liquidity in markets spanning over 100 countries around the world.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity.  We encourage professional growth and career development, and offer competitive benefits and compensation.  If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.
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