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CIB BACC - Client OnBoarding - Analyst

Req #: 180011340
Location: Buenos Aires, C, AR
Job Category: Operations
Job Description:
  • Be part of a dedicated functional team for Client Onboarding for Latin America responsible to execute records in global systems and client documentation analysis as part of the approval of customers being onboarded, remediated and renewed.
  • Perform client documentation analysis in support of the approval of such customers.
  • Provide support and facilitate KYC process for multiple LoBs, as per the local and global policies.
  • Liaise with Client Onboarding and reference data hubs.
  • Identify and apply regulatory requirements of the different applicable jurisdictions and internal procedures.
  • Escalate outstanding documentation and approval requests
  • Interaction with Local Relationship Managers (RMs)
  • Regional client ownership relationships, risks and escalated concerns
  • Calls and respective escalation of issues, prioritization of closures by risk and due date
  • Monitoring of client documentation required and received
  • Control and follow up of Pending Client Documentation by liaising with internal RMs.
  • Identify and apply regulatory requirements of the different applicable jurisdictions.
  • Study of legal and commercial documents, in order to understand client´s activity, structure, and risk associated.
  • General understanding of and execute AML (Anti money laundering) policies and internal procedures, in accordance with local and global principles.
  • Verification of existing clients to the Latam local systems and Global Reference Data systems, considering current policies and evidencing client´s information in the record.
  • Ensure Standard Operating Procedures are updated reflecting the latest procedures.
  • Teamwork with other supporting areas such as Legal, Compliance, Internal Controls, Technology, Client Services, as well as with other Regional and Global Client Onboarding teams.
  • Prepare data or reports as required by regulatory and senior management needs related to clients.
  • Produce and maintain client set up metrics from a regional perspective.
  • Give assistance to the Business and drive the agenda.
  • Excellent verbal, written and interpersonal communication skills. Be an agent of change and challenge the status quo.
  • Highly organized, proactive and motivated with strong prioritization skills, innovation and problem solving skills, and a control mindset, with the ability to deliver value-added support to business partners and clients in a timely and accurate manner.
  • Sense of urgency/ability to work well under pressure, different priorities and tight deadlines.
  • Demonstrates flexibility and willingness to accept new assignments and challenges in a rapidly changing environment, as well as handling multiple task and changing priorities on a daily basis.
  • Participate in meetings or conference calls providing status on processes. Liaise with different areas such as Sales, Client Services, Technology, Legal and Compliance.
  • Be constantly updated about the Regulatory environment and framework. Knowledge in corporate documentation, by laws, power of attorneys and documents supporting the on-boarding process;
  • Be articulate to deal with Business, to talk to Regulator, to Audit, etc.
  • Monitor and review metrics and reconciliation reports;
  • Maintain a good control environment by tracking the E2E on-boarding workflow, e.g. KYC approval, storage of on-boarding documents, etc.
  • Ability to identify problems and drive to resolution.
  • Proactive/self-starter with the ability to deliver value-added support to business partners and clients in a dependable, timely and accurate manner.
  • Excel skills. Word, PowerPoint and Access skills as a plus.


  • Fluent in Portuguese and English. Spanish is a plus.
  • Minimum 2 years experience with KYC and local documentation requirements for on boarding clients in Brazil is desirable. Strong partnership and coordination skills.
  • Prior experience with deadlines for time sensitive tasks.
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