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IT Project Manager

Req #: 170122896
Location: Chicago, IL, US
Job Category: Technology
Job Description:

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through relationships with auto dealerships.


Within Chase, Consumer Banking provides great products and an outstanding customer experience at over 5,600 branches and 18,700 ATMs in 23 states, as well as online and over the phone.


As a Chase employee, you’ll be part of a company that makes a real difference every day for our customers, our communities and ourselves. With a focus on customer service, you’ll put others first, do what’s right and create solutions that make lives better. We invite you to build your career on our strong foundation and help shape what’s next – for you and for us.


Commercial Card (CC) is a $400+ million revenue ($1 billion gross revenue) product organization within the Consumer and Community Banking (CCB) LOB that provides card-based payment solutions to clients on a global basis. 


We are looking for a self-starting Project Manager for large-scale transformation initiatives.  Enthusiasm and passion for driving change is a must, as well as a desire to improve upon delivery processes and standards.

  • Project Management throughout the full systems development life cycle using Agile methodology
  • Develops project budget, tracks actuals against forecast and remains within departmental guidelines for variance
  • Drive issue escalation and resolution; risk identification and mitigation and the overall removal of roadblocks that impede progress of the project
  • Status Reporting
  • Defining, documenting, and communication of standardized Agile delivery processes to be adopted by various teams
  • Defining key performance indicators for status reporting and applying strong data analytical skills in order to produce meaningful metrics for managing Agile delivery
  • Liaise with management in key stakeholder groups (i.e. Business, Operations, Technology, Risk, Legal, etc.)
  • Development and implementation of work plans
  • Coordination across various cross impacted teams
  • BA/BS degree required -  5 – 10 years of experience managing projects or of relevant industry experience

  • Proven leadership qualities as well as high performance track record
  • Experience managing and operating in geographically distributed work groups
  • Demonstrated ability to communicate effectively to multiple levels of management both in writing and orally
  • Ability to analyze data, evaluate detail and draw appropriate conclusions
  • Time management and prioritization skills
  • Ability to manage through a changing business landscape
  • Ability to focus on key issues and drive initiatives to conclusion
  • Ability to build relationships & foster partnerships across multiple disciplines
  • Strategic thinker, results oriented, and self motivated
  • Able to act on own initiative, be proactive, reliable and confident
  • System knowledge and systems enhancement expertise
  • Demonstrated experience with Microsoft Office products to include: Excel, Project, PowerPoint, and Word
  • Exposure to projects utilizing Agile (SCRUM) preferred
  • Certifications a plus (Project Management Institute)
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